Contact Raft Support

by Txbone66

When the game works, it’s really cool, but it can’t run for more than a few minutes before the bugs come crawling out. There is no clear way to report the bugs other than go to a discord that is riddled with bots etc. I sent an email with what I had found so far, but no reply. The shark gets stuck in random places so you have to find him before you can build anything. Which is good I guess if you need 30 shark steaks in a short amount of time, but that also kills the fun around resource management because food is really easy to get. The queue system for producing items is completely broken with multiple things that can go wrong. You’ll go to start something and it will say 00:00, and if you do start it, the timer doesn’t change and it will stay that way all day unless your force close it and then suddenly everything is finished. The other extreme is it will say 5:00 to make X and once you start it, the timer changed to 25:00. If you go to cancel the production item, it says the resources will be returned, but they don’t go back into your backpack, they just disappear into the ether. There are 9 production slots, but when you go to start the 9th run, it only registers the first of the 4 slots before asking you to watch more videos even though every time you are under 8 you can fill all 4 queue blocks and it counts as 1 use of the machine. I really was having fun until these queue blocks and issues have put me at a standstill.

by Tyewyler

How is it you’re going to sell subscriptions to your game and additional items, resources, and gold but have an incomplete game where the quests just stop and the additional islands can’t be opened and simply say “available soon”. Waste of time and a waste of my 25$ trying to get ahead in the game. I will be deleting this game and canceling my subscription if there is not going to be any future updates that are in some kind of relative time frame. This is clearly some kind of beta testing but trying to charge people when you’re game is clearly not complete and has no supporting levels, maps or islands is ridiculous!! You’re just playing a game and collecting resources to hit a dead end. After you build everything you can’t do anything in the game anymore but the same mundane tasks of raiding and collecting useless resources because you can’t go anywhere else. Well that’s my two cents thought this was going to be a cool survival game played it for like 2 weeks spent my money and completely dissatisfied. The game advertises that you will be able to fight pirates, sea monsters , survive treacherous storms, explore islands, and collect resources but I’ve yet to see anything this game claims. Don’t waste your time unless there is some kind of update that expands the map for more gameplay because truthfully spending hours just collecting resources to build a giant raft is so boring!

by Red1295

I enjoyed this game so far I decided to make a purchase and support the game when I did I didn’t get what a payed for it than tried to contact them and it looks like you have to use Facebook or instagram I don’t have accounts so being able to contact them is not likely this is a pay to play but even that doesn’t work stay a way from this game

Update they don’t respond to you

I really enjoyed playing this game even though I did contact the makers about not receiving what I purchased and their service was horrible they are slow to respond and never offered to get me what I purchased but I still liked to play the game I just wouldn’t buy anything the game had challenges to do you just had to grid a lot more to do them after hours and hours of grinding away I finely thought I finished one of the challenges but instead a message pops up that I have to click ok to make it go away so I can do something only to find out that once I clicked ok I lost all the things I made to open the door and the door is still locked so I contact the makers again this time after weeks of waiting for a response nothing I tried one last time and waited another week still no response this is the worst Game company ever don’t send any money with them if I could give negative stars I would