Company Name: Survival Games Ltd
About: Discover! Create! Survive!
Your home is an endless ocean. Your neighbors –
ruthless sharks, sea creatures and relentless nature.
Listed below are our top recommendations on how to get in contact with Raft® Survival - Ocean Nomad. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Raft® Survival - Ocean Nomad. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Survival Games Ltd
http://treastone.com/privacy.html
http://treastone.com/eula.html
by Tyewyler
How is it you’re going to sell subscriptions to your game and additional items, resources, and gold but have an incomplete game where the quests just stop and the additional islands can’t be opened and simply say “available soon”. Waste of time and a waste of my 25$ trying to get ahead in the game. I will be deleting this game and canceling my subscription if there is not going to be any future updates that are in some kind of relative time frame. This is clearly some kind of beta testing but trying to charge people when you’re game is clearly not complete and has no supporting levels, maps or islands is ridiculous!! You’re just playing a game and collecting resources to hit a dead end. After you build everything you can’t do anything in the game anymore but the same mundane tasks of raiding and collecting useless resources because you can’t go anywhere else. Well that’s my two cents thought this was going to be a cool survival game played it for like 2 weeks spent my money and completely dissatisfied. The game advertises that you will be able to fight pirates, sea monsters , survive treacherous storms, explore islands, and collect resources but I’ve yet to see anything this game claims. Don’t waste your time unless there is some kind of update that expands the map for more gameplay because truthfully spending hours just collecting resources to build a giant raft is so boring!
by Red1295
I enjoyed this game so far I decided to make a purchase and support the game when I did I didn’t get what a payed for it than tried to contact them and it looks like you have to use Facebook or instagram I don’t have accounts so being able to contact them is not likely this is a pay to play but even that doesn’t work stay a way from this game
Update they don’t respond to you
I really enjoyed playing this game even though I did contact the makers about not receiving what I purchased and their service was horrible they are slow to respond and never offered to get me what I purchased but I still liked to play the game I just wouldn’t buy anything the game had challenges to do you just had to grid a lot more to do them after hours and hours of grinding away I finely thought I finished one of the challenges but instead a message pops up that I have to click ok to make it go away so I can do something only to find out that once I clicked ok I lost all the things I made to open the door and the door is still locked so I contact the makers again this time after weeks of waiting for a response nothing I tried one last time and waited another week still no response this is the worst Game company ever don’t send any money with them if I could give negative stars I would
by Tyewyler
How is it you’re going to sell subscriptions to your game and additional items, resources, and gold but have an incomplete game where the quests just stop and the additional islands can’t be opened and simply say “available soon”. Waste of time and a waste of my 25$ trying to get ahead in the game. I will be deleting this game and canceling my subscription if there is not going to be any future updates that are in some kind of relative time frame. This is clearly some kind of beta testing but trying to charge people when you’re game is clearly not complete and has no supporting levels, maps or islands is ridiculous!! You’re just playing a game and collecting resources to hit a dead end. After you build everything you can’t do anything in the game anymore but the same mundane tasks of raiding and collecting useless resources because you can’t go anywhere else. Well that’s my two cents thought this was going to be a cool survival game played it for like 2 weeks spent my money and completely dissatisfied. The game advertises that you will be able to fight pirates, sea monsters , survive treacherous storms, explore islands, and collect resources but I’ve yet to see anything this game claims. Don’t waste your time unless there is some kind of update that expands the map for more gameplay because truthfully spending hours just collecting resources to build a giant raft is so boring!
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