École Française app not working? crashes or has problems?

École Française Status

Last Updated on 2019-11-18 by Ecole Française du Digital

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Common École Française Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot École Française app on iOS and Android devices. Solve all École Française app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

École Française iPhone Issues and Solutions

École Française iOS app crashes, not working, errors
École Française iOS app network issues
École Française on iOS has black/white screen

École Française Android App Issues and Solutions

École Française has errors/crashing/not working
École Française server network connectivity issues
École Française has black screen

École Française iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever École Française app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix École Française app crashes or not working on Iphone (iOS):

Close and restart the École Française app on iPhone
Update École Française app to the Latest Version for iOS
Uninstall and reinstall École Française iPhone app
Update your iPhone to the latest iOS version

Fix École Française on iPhone unable to connect to server/internet connection issues::

To resolve École Française network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix École Française black/white screen (blank screen) on iPhone:

Follow the École Française iOS app troubleshooting guide Here →

École Française Android App Issues and Solutions

Fix École Française not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent École Française app issues:

Force Stop the École Française App
1. On android, goto "Settings" » click École Française app. » click "Force Stop".

Update École Française to the latest version on PlayStore

Clear École Française App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "École Française app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch École Française.

Fix École Française unable to contact server/ École Française internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click École Française » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got École Française » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch École Française on android.

Solve École Française black/white screens issue on Android:

Follow the École Française android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ecole Française du Digital, developers of École Française.

About this app

Application de messagerie de l'École Française pour échanger avec votre formateur et les autres apprenants de votre classe. Connectez-vous avec le même identifiant que pour la plateforme e-learning de votre formation.