ULYSSE app not working? crashes or has problems?

ULYSSE Status

Last Updated on 2018-09-27 by Ulysse SAS

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Common ULYSSE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ULYSSE app on iOS and Android devices. Solve all ULYSSE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ULYSSE iPhone Issues and Solutions

ULYSSE iOS app crashes, not working, errors
ULYSSE iOS app network issues
ULYSSE on iOS has black/white screen

ULYSSE Android App Issues and Solutions

ULYSSE has errors/crashing/not working
ULYSSE server network connectivity issues
ULYSSE has black screen

ULYSSE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ULYSSE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ULYSSE app crashes or not working on Iphone (iOS):

Close and restart the ULYSSE app on iPhone
Update ULYSSE app to the Latest Version for iOS
Uninstall and reinstall ULYSSE iPhone app
Update your iPhone to the latest iOS version

Fix ULYSSE on iPhone unable to connect to server/internet connection issues::

To resolve ULYSSE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ULYSSE black/white screen (blank screen) on iPhone:

Follow the ULYSSE iOS app troubleshooting guide Here →

ULYSSE Android App Issues and Solutions

Fix ULYSSE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ULYSSE app issues:

Force Stop the ULYSSE App
1. On android, goto "Settings" » click ULYSSE app. » click "Force Stop".

Update ULYSSE to the latest version on PlayStore

Clear ULYSSE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ULYSSE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ULYSSE.

Fix ULYSSE unable to contact server/ ULYSSE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ULYSSE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ULYSSE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ULYSSE on android.

Solve ULYSSE black/white screens issue on Android:

Follow the ULYSSE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ulysse SAS, developers of ULYSSE.

About this app

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