Contact MangoTV Support
Company Name: 快乐阳光(香港)
About: [MangoTV] Brand-new app is available! This upgraded version features simpler
interface and enhanced functions. HD videos together with panoramic sound
present you a refreshing experience.
MangoTV Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with MangoTV. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MangoTV. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 快乐阳光(香港)
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit MangoTV Website
Privacy Policy: https://app.hitv.com/protocol/zh-CHT/privacy.html
Developer: 湖南快乐阳光互动娱乐传媒有限公司
Privacy & Terms:
https://www.facebook.com/hntvchina
https://www.instagram.com/mgtv/
https://twitter.com/hunantvchina
https://www.tiktok.com/@mangotv_international
Read 3 Customer Service Reviews 😭😔💔
Like the old version better
by Rainey C
I’m not sure what happened to my VIP account. I bind with the same phone number using my phone and my ipad. Both login verifications work on both devices; however, the ipad version says I’m not a VIP. Very strange and frustrating!!! So I had to pay for another VIP membership using the same phone number. But it says you can’t bind 2 accounts using the same phone number in their App feedback, well that’s not the case and it’s backwards in my case. I should’ve been able to use the same phone number and account on both devices. There’s a bug and it needs to be fixed! Or this is how they tricked us into paying more for membership! I have sent support ticket to their support email over a month ago, but never heard anything back! Now the floating comments are completely gone and I am not liking it!! I want a refund on the extra membership fee that I had to pay!
Can’t login on the computer
by Nj12234567
I downloaded the app and purchased membership. When I try to login the site using the computer it kept saying my login isn’t recognized. But that’s my login I created when signing in the app! So I try to use the app and use the scan function, it said can’t connect to the internet! But I have no problem use the app or search the web on my computer. This is extremely frustrated!
Videos are good, subtitles are not
by Mags1988
I should have read other reviews but I didn’t. The app itself works well. It looks nice and operates smoothly. As with other reviewers my only issue revolve around the subtitles.
There are a few problems with the subtitles (it should be noted that I can only confirm these issues for English subtitles, we have not used any others).
First issue is the timing. we have only watched a few episodes of a single show, but the subtitles are almost always 1 - 2 seconds ahead of the audio.
Second issue is the amount of time that the subtitles appear. They tend to disappear very quickly. If there are more than 5 - 6 words then usually I am unable to completely read it.
The third, and final, issue is using AirPlay, the subtitles do not display. I read about this and it seems like this is a common problem with subtitles when a content server is not setup according to Apple’s specifications.
I purchased a 3 month subscription. I hope these issue are addressed before it expires. If they are I believe there will be a lot of content at a really good price. If these problems are not corrected by the end of the subscription then I will simply not renew.
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- If you are a MangoTV customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MangoTV.
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