Contact Azuga ELD Support
Company Name: Azuga, Inc.
About: Hours of Services is a powerful but easy to use tablet-based service certified
with US Department of Transportation Federal Motor Carrier Safety Administration
(FMCSA) regulations for electronic logs and vehicle inspections. Regulations for
electronic driving and vehicle inspection logs have become commonplace to ensure
the veracity of driver tablet input and ensured compliance with regulations.
Azuga ELD Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Azuga ELD Website
Privacy Policy: https://www.azuga.com/privacy-policy
Developer: Azuga
3 Most reported problems 😔💔
Probably the worst service I have ever used
by ShanDroyd
Company waste of money in this product.
I have used many logging/ELD services in 26 years of trucking, and this is by far the worst. I am not allowed to edit any errors or forgotten lunch punches our forget to punch out at the end of the day, even though I’m given full authorization by my employer, the option just is not there. Tech-support cannot seem to resolve this. The app does not automatically put you hours on duty not driving when you stop your truck or even shut it off completely when making deliveries therefore you will run out of drivetime real quick. another major problem is there is no “Bluetooth profile” option, so on iOS my phone thinks the ELD is some sort of communication, audio device like a headset or Bluetooth speaker so my phone will never ring or have an alert because it is sending the ringer to the ELD so I will never hear my phone ring, even if I have a headset paired. This problem can only be resolved by the developer of this app. Not Apple not me! Complete waste of time and money. It’ll be interesting when I get pulled over and inspected.
Worst Application Ever!!
by Ryandanielw
So they did a great job making the user interface easy and straightforward. However, that’s where the good ends. This application is used by Azuga and the two of them need to sit down and go back to the drawing board! You cannot connect the Engine dongle to the application it just continues to give errors and won’t connect. I’ve been trying to resolve this for 30days now and they sent my a new adapter and new dongle. Still having the same issue. Nobody from Azuga or the application developer will respond to me. I am cancelling and getting a different product.
Garbage
by G Beaty
This is the worst ELD I’ve ever used, my latest issue is it kept me driving for like 3 days straight even though I logged out off duty… It always disconnects from the truck and it takes forever to reconnect… Absolute garbage and I’d give it a minus 5 stars but I had to give it one to write a review…
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- Pulling issues faced by users like you is a good way to draw attention of Azuga ELD to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a Azuga ELD customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Azuga ELD.
