Waazy Status

Last Updated on 2018-03-13 by VIDEOSHOW PTE. LTD.

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Common Waazy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Waazy app on iOS and Android devices. Solve all Waazy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Waazy iPhone Issues and Solutions

Waazy iOS app crashes, not working, errors
Waazy iOS app network issues
Waazy on iOS has black/white screen

Waazy Android App Issues and Solutions

Waazy has errors/crashing/not working
Waazy server network connectivity issues
Waazy has black screen

Waazy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Waazy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Waazy app crashes or not working on Iphone (iOS):

Close and restart the Waazy app on iPhone
Update Waazy app to the Latest Version for iOS
Uninstall and reinstall Waazy iPhone app
Update your iPhone to the latest iOS version

Fix Waazy on iPhone unable to connect to server/internet connection issues::

To resolve Waazy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Waazy black/white screen (blank screen) on iPhone:

Follow the Waazy iOS app troubleshooting guide Here →

Waazy Android App Issues and Solutions

Fix Waazy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Waazy app issues:

Force Stop the Waazy App
1. On android, goto "Settings" » click Waazy app. » click "Force Stop".

Update Waazy to the latest version on PlayStore

Clear Waazy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Waazy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Waazy.

Fix Waazy unable to contact server/ Waazy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Waazy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Waazy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Waazy on android.

Solve Waazy black/white screens issue on Android:

Follow the Waazy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at VIDEOSHOW PTE. LTD., developers of Waazy.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Magic Video Maker Video Editor Website

Privacy Policy: https://docs.google.com/document/d/1Fh8gDnUYzyVb5NnJJ-t9xvaWdpHYFFmg2BfA8dXfsGc/edit?usp=sharing

Developer: Video Editor & AI Cut Out

About this app

this app is an augmented reality short video clips shooting and sharing social network, making it possible to bring virtual characters and objects to the real world. It has a wider range of effects and assimilates virtual characters into the reality more seamlessly. *If you have any requirement or feedback, please contact us by email: waazy_support@enjoy-mobi. * Requires iOS 11. Based on ARKit, this app provides more optimal result in colors and 3D effects, making the virtual objects more realistic. The effects in this app encompasses a wide range of themes: fantasy, monster, fun, and landmarks. Take a tour and see New York's famous Statue of Liberty? Check. Dance with hip-hop bear? Check. Fight with aliens and skeleton armies? Check! Compatible with iPhone6s, iPhone 6s Plus, iPhone 7 and the latest models.