Contact Present Support
Company Name: Meditation to Relax and Sleep - Mindfulness Free App
About: Present is the #1 mindfulness and meditation app to bring more clarity, joy and
happiness to your daily life. Meditate for just a few minutes/day to reduce
stress, improve focus, sleep better, relax and more.
Present Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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https://s3.amazonaws.com/mindful-apps/present/privacy.txt
4 Most reported problems 😔💔
I can’t cancel my subscription and I’m still paying but not using the app. I need help because it keeps on renewing every month
I can’t cancel my subscription
by Ben # 587623
When I got the app I was very happy to see a free three day trial once I hit the button it said I could cancel the trail whenever. However I’ve searched the whole app and haven’t found a button that does such thing I feel cheated and scammed and want to cancel it before I have to pay for this over priced meditation service app.
If I can get a real answer to my problem I would take the one star back and give it a solid 4.5 because I love how the app works just I feel used and feel like you really don’t care about the customer and just the money we give you.
Non-existent customer support, priced too high
by Jolyn H
I have never left a review for any app, but I felt obligated to do so with this one. I downloaded the app to try it out for free for 3 days but I cancelled it before my trial ended. I still got charged for an entire month so I tried contacting the Present team through every single email I could find but to this day I have not gotten a single response. To make matters worse the app is not even working for what I was charged. For an app that is priced so high, their customer support should be great but it’s non-existent. Still trying to get a refund for an app I cannot even use!
Disappointed
by Eap303
I LOVED this app prior to the update. I am very upset that the app updated to only premium services, without any warning for its users. How can you change your "completely free" philosophy overnight? I unfortunately cannot afford to pay for a recurring meditation subscription. I was so happy to have found this app, I just wish I had been able to use it more before the change over from free use. I did not want to leave this bad review, but I never heard back from the developer when I contacted them. Please consider a limited use free version!
Have a Problem with Present - Guided Meditation? Report Issue
Why should I report an Issue with Present - Guided Meditation?
- Pulling issues faced by users like you is a good way to draw attention of Present - Guided Meditation to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Present - Guided Meditation customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Present - Guided Meditation.
