Air Quality app not working? crashes or has problems?

Air Quality Status

Last Updated on 2019-10-22 by 上海上塔软件有限公司

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Common Air Quality Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Air Quality app on iOS and Android devices. Solve all Air Quality app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Air Quality iPhone Issues and Solutions

Air Quality iOS app crashes, not working, errors
Air Quality iOS app network issues
Air Quality on iOS has black/white screen

Air Quality Android App Issues and Solutions

Air Quality has errors/crashing/not working
Air Quality server network connectivity issues
Air Quality has black screen

Air Quality iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Air Quality app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Air Quality app crashes or not working on Iphone (iOS):

Close and restart the Air Quality app on iPhone
Update Air Quality app to the Latest Version for iOS
Uninstall and reinstall Air Quality iPhone app
Update your iPhone to the latest iOS version

Fix Air Quality on iPhone unable to connect to server/internet connection issues::

To resolve Air Quality network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Air Quality black/white screen (blank screen) on iPhone:

Follow the Air Quality iOS app troubleshooting guide Here →

Air Quality Android App Issues and Solutions

Fix Air Quality not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Air Quality app issues:

Force Stop the Air Quality App
1. On android, goto "Settings" » click Air Quality app. » click "Force Stop".

Update Air Quality to the latest version on PlayStore

Clear Air Quality App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Air Quality app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Air Quality.

Fix Air Quality unable to contact server/ Air Quality internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Air Quality » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Air Quality » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Air Quality on android.

Solve Air Quality black/white screens issue on Android:

Follow the Air Quality android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 上海上塔软件有限公司, developers of Air Quality.