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Highly dissatisfied with the app. Would not recommend it to anyone. I wish there were negative stars that I could give because I would. Don’t waste your time or storage space with this trash. I’m a Vernon Towers resident and management removed our 24/7 doormen and in place put this “virtual” doorman which already residents have not received medications, groceries and packages after only 2 days of its install. You cannot replace a physical body with a system. If you do not have the App then your stuck waiting for someone behind their system to buzz you in. It’s not safe. What’s worse is I didn’t even authorize my information to register me.

Terrible design, security flaws, collects data and tracks your location without user consent. This is not like a doorman! Doesn’t do security, doesn’t actually notify you when you get a package, you can’t leave your return package, when someone press “delivery” button it takes a while for someone to answer and open the door. At Vernon tower we had doormen that we trusted, they got fired and we got that app! So people with family lost their job after the craziness of the pandemic and got replaced by this app that is nothing like a doorman.

This app is a major security and privacy disaster. T&C aren’t fully transparent until you sign up, and it provides no real security. I am a resident of Vernon Tower and could not be more disappointed when this app was forced upon residents and our hardworking staff fired for unionizing. Apps like these take advantage of tenants and sell data to third parties - and the only rationale a building would implement this app is to cut costs and increase profits at the cost of tenant safety and convenience. Say hello to strangers in your building and stolen packages!