Contact Navitime Transit Route Planner

Contact Navitime Transit Route Planner Support


Company Name:

About: Just tap on a route map to look up transit information anywhere in the
world. NAVITIME Transit allows you to search for routes while looking at the
route map.


 
  2026-04-22

Navitime Transit Route Planner Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Navitime Transit Route Planner Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NT TRAVEL Co., Ltd.





Privacy & Terms:

https://static.aws.navitime.com/term-of-service/index.html



Can I trust Navitime Transit Route Planner app?

Protect your data and wallet. We investigate the developer's website (Products.navitime.co.jp), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

You have to download the maps every time

2025-03-24

by Chaztom1

I loved the old Navitime UK transit app. When they upgraded to include additional maps, you have to download the maps every time you use it. I wish you had an option to select a default map and it kept it local. I have moved to google maps, seeing as I need to use data.

Good app but critical flaw

2025-03-25

by Aaron[B182]

Does navigation via public transportation well.

The problem is that it makes you download the map you want to use every time you open the app. It does not store the data long and it’s just unreliable and slow. It works great until you close the app and try to open it again.

Helpful

2025-03-26

by Aarif Fittie

The previous app for malaysia train navigation helped a lot for a student like me!! Hoping that there shall be better features in this new app




Have a Problem with Navitime Transit Route Planner? Report Issue




Why should I report an Issue with Navitime Transit Route Planner?

  1. Pulling issues faced by users like you is a good way to draw attention of Navitime Transit Route Planner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Navitime Transit Route Planner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Navitime Transit Route Planner.


Alternatives