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by A Frustrated Parents

I don’t like the “Circles” feature for the youth groups. As a parent, I can see the youth group posts but only if I go looking for them. I have turned on notifications but still don’t receive notifications for those groups (presumably because I am not actually part of that group). The boys and the leaders can comment in that group, but parents cannot. I find this disturbing for many reasons: 1) Our young men groups have no guidelines for posting, so the other boys are posting about topics and activities that I would rather my boys weren’t involved in (specifically, gaming). The boys are using it more as a chat group rather than as a tool to coordinate church activities. 2) Because I don’t receive notifications of posts, I am in the dark about what is going on in the group unless I remember to check, so it’s difficult for me to do damage control. 3) Not giving parents permission to post in the youth circles sends the message that parents don’t have a voice.
There is a huge disconnect in the church when it comes to youth programs. The youth leaders are supposed to be supporting the parents, not replacing them. “Circles” is compounding that problem. It is undermining my authority as a parent, allowing youth leaders to go around the parents rather than through the parents to get to the youth.

by Daruggz

While I love this app, and feel it is a blessing to have, as a Primary President it is frustrating. Witt Covid, we would love to have our teachers utilize this app to communicate with the children in their classes by creating a circle group for each class. It would be cheaper than sending mail, and easier to give and follow on dimple assignments to still help the kids participate to some extent in lessons.
Also, as we begin activity days again, we have 2 groups of boys and girls. It would be nice to be able to have a circle group for each set of leaders and their assigned kids and parents since both classes will be doing different activities based on the kids in their classes goals and needs. Please make the circles portion of this app customizable so we can better communicate with parents, leaders, and the kids we serve.

by LayneLoo

Signing into my sons account gives this message: Ooops sign in failed due to unknown reason. Please try again. I’ve tried again for several days. I’ve deleted the app and reloaded it. I’ve called tech support and there is nothing wrong with this account. I can log into the church website and family search. But not the app. Hoping to log in soon especially since the quorum is using this as it’s only form of communication. It’s been a time consuming frustration to figure this out.

He doesn’t have a phone. So when I log out of my account and try to log into his (which fails every time) and then try to log into mine again I get the same message. Please allow us to choose different profiles within the app so we don’t have to log in/out constantly. Especially since logging in is problematic