Spider-Man Status

Last Updated on 2022-02-10 by Sony Pictures

I have a problem with Spider-Man

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User reports:
No current problems

- Some users have experienced bugs and glitches

- Limited features and activities, could benefit from more interactive elements like games or chat rooms

- Some users have reported issues with their phones after using the app

- Limited ability to interact with characters from the movies, such as texting them directly

Kye Hoggart 2022-11-01

Hi the game will not copy and comes up with a error

Showing 1-1 of 1 reported issues:

Common Spider-Man Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Spider-Man network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Spider-Man App
1. On android, goto Settings » Spider-Man » click [Force Stop]

Clear Spider-Man App Cache and Data:
1. On android, goto Settings » Apps » Spider-Man » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Spider-Man.

On android, goto Settings » Apps or Manage Apps tab.
Click Spider-Man » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Spider-Man » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Spider-Man