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Last Updated on 2024-06-27 by Arnoldo Mondadori Editore S.p.A.

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Common Icon Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Icon app on iOS and Android devices. Solve all Icon app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Icon iPhone Issues and Solutions

Icon iOS app crashes, not working, errors
Icon iOS app network issues
Icon on iOS has black/white screen

Icon Android App Issues and Solutions

Icon has errors/crashing/not working
Icon server network connectivity issues
Icon has black screen

Icon iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Icon app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Icon app crashes or not working on Iphone (iOS):

Close and restart the Icon app on iPhone
Update Icon app to the Latest Version for iOS
Uninstall and reinstall Icon iPhone app
Update your iPhone to the latest iOS version

Fix Icon on iPhone unable to connect to server/internet connection issues::

To resolve Icon network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Icon black/white screen (blank screen) on iPhone:

Follow the Icon iOS app troubleshooting guide Here →

Icon Android App Issues and Solutions

Fix Icon not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Icon app issues:

Force Stop the Icon App
1. On android, goto "Settings" » click Icon app. » click "Force Stop".

Update Icon to the latest version on PlayStore

Clear Icon App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Icon app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Icon.

Fix Icon unable to contact server/ Icon internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Icon » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Icon » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Icon on android.

Solve Icon black/white screens issue on Android:

Follow the Icon android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Arnoldo Mondadori Editore S.p.A., developers of Icon.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit X Icon Changer Website

Privacy Policy: https://asterplay.com/privacy

Developer: ASTER PLAY

About this app

The subscription is automatically renewed and does not include a free trial period. • If you bought a subscription on Abbonamenti website, you can read the digital version on Icon! Log in (from Menu - Account - Login) and always carry your favorite magazine with you. • All subscriptions are debited from your iTunes account and will automatically renew upon expiration. this app is a monthly men's magazine about fashion and lifestyle, published by the Mondadori Group which is Italy’s biggest magazine and book publisher and one of the leaders in Europe. You can deactivate your renewal through your iTunes profile, at least 24 hours before your active subscription expires. You can choose to buy your single copy (€2,29) or the annual subscription (€19,99). Menswear trends, street style, runway looks and more, this app talks about the passions of the contemporary man. The subscription payments already paid cannot be reimbursed.