Contact Drum Tuner Support

by Schmargle

Three recommendations for future revisions: First, consider focusing more on pitches and less on frequencies. I’ve never met a drummer who tunes using frequencies. And while we can Google the conversions, it’s an extra step. Second, incorporate a pitch/tone generator (unless it’s there somewhere and I can’t find it). As it is, the app seems to be geared toward checking the existing pitch/tension of the head, but it would be more useful if it helped the user actually arrive at the desired pitch in the first place. Third, the lug tuning seems to check each lug clockwise, but many of us go from one lug to the one across from it. Maybe there’s an option in there that I can’t find to change the order of the lugs, but if not, there should be.

by Jgcool11

Recently bought a new snare and I’ve had nothing but problems trying to tune it up. Changed out the heads for new heads and I still have a problem as it just isn’t consistent between each lug by large amounts. My ear tells me a different story in that things are quite close. It’s always off by 40 or 50 between lugs. And on my PDP drum kit I thought it worked better but on this Ludwig snare it’s a horrible nightmare. Don’t really don’t wanna have to buy $100 tunebot to try to compared to but something isn’t steady.

by I Refuse To Have A Nickname

Wow guys! I have owned an operated a small business for over 20 years and I have never in my life handled frustrated customers the way that you guys do! My hat is off though to all of the geniuses that have figured out how to use your app, but for the rest of us that can’t figure this complicated thing out, you might wanna rethink how you handle us.

After I bought this app, I tried using it over and over again with absolutely no understanding of what on earth I was doing.

Ignorantly, I started reading the negative reviews which I should’ve done in the first place, and I’m kind of shocked by your responses to the people that are having trouble with it.

Guys, you should never belittle people who don’t understand your product or don’t like it. But, consistently I read where you guys almost make fun of the people who write any negative reviews on your content. How old are you guys? No offense, but grow up a little. Firstly. secondly, create an app that makes sense even for idiots like me, please thank you.