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The App is extremely SLOOOOOW even after this latest update. “Thank You for your patience”…. Ahhhh NOPE none left. The app doesn’t load or if it loads to the home page I can tap “manage devices” to see the previous message thanking me for my PATIENCE and then its blank-empty page after it used the last thread of patience I had. 5G phone~ paying for 5G services on 4 devices and none of us have 5G anything. We constantly have 1-2 LTE bars, dropped calls~ no internet or we lose connection. Btw thanks for messing my taxes up cauz service dropped repeatedly. I will be transferring all my lines to another company that actually has 5G & we get what we pay for. Such a shame that the A1 company I loved for 18yrs has fell into the dumpster in the last 1 & 1/2 yrs. I will also be looking into a claim for a refund of services I didn’t receive & fraudulent guarantees that you have 5G services just to sell a phone with your 5G SIM card for a profit. Don’t blame “Rona” either… get your act together and make good on services n products being offered n sold. You are losing the battle with many many customers and you won’t be able to get us back. So Goodbye bad service and I’m excited for a reliable company taking on my acct, better rates, and getting what I’m paying for.

Sometimes I get 1 or 2 bars and can have a conversation on my Uas Cellular iPhone. Sometimes I can’t v even get it to dial out. There map says we have 4G service here, but it lies. I used to love the home phone service, but when the device battery died they couldn’t replace it and instead sold me a $350 device. Then it took months for their tech support to figure out that device would never work here and I was stuck unable to return it. And no home phone. The only good thing I can say is that the internet with the MiFi device gets 1 full star (would be 2 but it’s expensive ) and works a little more often and better than the 0 star home phone and 1/2 star iPhone. The app is crap - can’t even see a full Monthly Bill to see what isn’t working well for over $100/month. It does show all the ways I could give US Cellular more money for more devices and services that probably wouldn’t work.

This app is just like the company, completely useless. Can’t pay my bill, can’t see my payment activity. The one time I was able to pay my bill it charged me 3 times and since I paid it early they didn’t refund my money until the payment date (5 days later) the company itself is terrible. I have zero reception at my house, and was getting charged a extra 60$ a month. The worker at the store said she couldn’t find out why so I got corporates number called and left messages 9 times still have not heard anything back. If I wasn’t paying for the phone (I asked if I could just pay off the phone was told no) I would never use this company again. Terrible, actually beyond terrible. I’d rather have acupuncture to my eyes daily than to deal with this service.