Contact Omron TENS Support
Company Name: OMRON HEALTHCARE Co., Ltd.
About: Omron TENS app allows you to control the Avail Dual Channel Wireless TENS
devices.
About Avail
Avail is an electrotherapy device that is designed to help
alleviate chronic muscle and joint pain on multiple body locations.
Omron TENS Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of OMRON HEALTHCARE Co., Ltd.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Omron TENS Website
Privacy Policy: https://omronhealthcare.com/privacy/
Developer: OMRON HEALTHCARE Co.,Ltd.
Can I trust Omron TENS app?
Protect your data and wallet. We investigate the developer's website (Omronhealthcare.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
No customer service
by 古都古都
The app doesn’t work-tried delete and re download the app, still not work, tried to look for customer service online, no response——-this is not a cheap device, and all I can do now is to put it on my shelf as a decoration
App can’t find device by Bluetooth
by Cgrotal
Great idea. App is really terrible. Fight with Bluetooth search device. Every time.
Improvement needed
by Cocotkh
As much as I am benefitted from this device when it works, there are lot more improvements on both app and the device needed for this pricing.
1. The pads’ adhesive definitely needs improvement as they do not stick too well and falls off too easily. Virtually impossible to keep it, especially on shoulders when not laying on my stomach, which beats the purpose of being cordless and mobile.(or maybe the actual device itself too heavy?)
2. Procedure of Connecting and disconnecting to Bluetooth and the app have too many steps. It makes hard for sharing between family members.
3. The app needs some kind of quick start feature. Each time, it makes us to go through 5 screens, then turn up the volume to the level, which also not easy because have to keep tapping plus mark. (Instead of going up by holding the plus sign, or tap the level number to go up instantly)
I wish it has “favorite” feature that allows us to quick start at the preset customized configuration.
Have a Problem with Omron TENS? Report Issue
Why should I report an Issue with Omron TENS?
- Pulling issues faced by users like you is a good way to draw attention of Omron TENS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Omron TENS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Omron TENS.
