Contact My Sunset Support
Company Name: Emily Jeppson
About: Sunset Digital Communications is the oldest rural Fiber-to-the-Premises company in the USA still in
operation.
Headquarters: Duffield, Virginia, United States.
My Sunset Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: emily.sallstrom@gmail.com
Website: 🌍 Visit MySunset Website
Privacy Policy: https://emilysallstrom.com/mysunset/mysunset-privacy-policy/
Developer: Emily Sallstrom
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Privacy & Terms:
https://emilysallstrom.com/mysunset-terms-and-conditions/
3 Most reported problems 😔💔
Great idea, bad implementation
by Pjblakeiii
It may have to do with the way that the SunsetWx data is processed, but I saw, as other did, wildly different data with small movements on the map. The UI is “okay” and I’d say it works fine if the information being displayed was accurate. Sometimes you just see a giant circle that indicates a GREAT sunrise/sunset, with a low score, but then a small swipe and it’s gone. Something I noticed was that the highlight always seems to have an “X” pattern to it, highest in the center. Just doesn’t help me. Cancelled trial and deleted the app.
No map or data
by Gadjitfreek
Installed this app after listening to the interview on the improve photography podcast and even after multiple tries there is absolutely no data being downloaded and the map is blank and there's nothing I can do about it.
The worst
by Sarattfn
Drove 45 min to a sunset spot as the app said 73% for the sunset. We got there and it was pouring. Huge thunderstorm. Spoiler alert: there was 0% visible sunset.
Have a Problem with My Sunset? Report Issue
Why should I report an Issue with My Sunset?
- Pulling issues faced by users like you is a good way to draw attention of My Sunset to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My Sunset customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Sunset.
