MOOVILITY app not working? crashes or has problems?

MOOVILITY Status

Published by CIRRANTiC on 2024-03-18

EV charging stations and charging services - find easy, compare and start
charging with your service. Many useful features like LiveState,
AvailabilityForecast, DC-Quickfilter, DriveMode, TiMEtravel, Reporting, Parking
sensors, partner infos on operator network, services, prices, locations and more.

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Common MOOVILITY Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MOOVILITY app on iOS and Android devices. Solve all MOOVILITY app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MOOVILITY iPhone Issues and Solutions

MOOVILITY iOS app crashes, not working, errors
MOOVILITY iOS app network issues
MOOVILITY on iOS has black/white screen

MOOVILITY Android App Issues and Solutions

MOOVILITY has errors/crashing/not working
MOOVILITY server network connectivity issues
MOOVILITY has black screen

MOOVILITY iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MOOVILITY app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MOOVILITY app crashes or not working on Iphone (iOS):

Close and restart the MOOVILITY app on iPhone
Update MOOVILITY app to the Latest Version for iOS
Uninstall and reinstall MOOVILITY iPhone app
Update your iPhone to the latest iOS version

Fix MOOVILITY on iPhone unable to connect to server/internet connection issues::

To resolve MOOVILITY network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MOOVILITY black/white screen (blank screen) on iPhone:

Follow the MOOVILITY iOS app troubleshooting guide Here →

MOOVILITY Android App Issues and Solutions

Fix MOOVILITY not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MOOVILITY app issues:

Force Stop the MOOVILITY App
1. On android, goto "Settings" » click MOOVILITY app. » click "Force Stop".

Update MOOVILITY to the latest version on PlayStore

Clear MOOVILITY App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MOOVILITY app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MOOVILITY.

Fix MOOVILITY unable to contact server/ MOOVILITY internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MOOVILITY » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MOOVILITY » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MOOVILITY on android.

Solve MOOVILITY black/white screens issue on Android:

Follow the MOOVILITY android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CIRRANTiC, developers of MOOVILITY.

100% Contact Match

Developer: CIRRANTiC GmbH

E-Mail: [email protected]

Website: Visit MOOVILITY Website

About this app

Many useful features like LiveState, AvailabilityForecast, DC-Quickfilter, DriveMode, TiMEtravel, Reporting, Parking sensors, partner infos on operator network, services, prices, locations and more. EV charging stations and charging services - find easy, compare and start charging with your service. LiNKstart charging stations and see location partner information. Plan charging with TiMEtravel and more. Become a status reporter and share your observations! Relevant EV charging info on plugs, power etc. included and, additionally, see availability, reservation options and parking sensor status where available.