Starling 2FA app not working? crashes or has problems?

Starling 2FA Status

Last Updated on 2022-08-01 by Authy Inc.

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Summary of Starling 2FA Problems 😠👌🔥

- The app is not accessible for users with disabilities.

- The table view is not user-friendly for people with low vision.

- The app does not function well with voiceover.

- The new app is equally bad from an accessibility standpoint as the older app.

- There is no clear way to reset an account after forgetting the password.

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Common Starling 2FA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Starling 2FA app on iOS and Android devices. Solve all Starling 2FA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Starling 2FA iPhone Issues and Solutions

Starling 2FA iOS app crashes, not working, errors
Starling 2FA iOS app network issues
Starling 2FA on iOS has black/white screen

Starling 2FA Android App Issues and Solutions

Starling 2FA has errors/crashing/not working
Starling 2FA server network connectivity issues
Starling 2FA has black screen

Starling 2FA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Starling 2FA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Starling 2FA app crashes or not working on Iphone (iOS):

Close and restart the Starling 2FA app on iPhone
Update Starling 2FA app to the Latest Version for iOS
Uninstall and reinstall Starling 2FA iPhone app
Update your iPhone to the latest iOS version

Fix Starling 2FA on iPhone unable to connect to server/internet connection issues::

To resolve Starling 2FA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Starling 2FA black/white screen (blank screen) on iPhone:

Follow the Starling 2FA iOS app troubleshooting guide Here →

Starling 2FA Android App Issues and Solutions

Fix Starling 2FA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Starling 2FA app issues:

Force Stop the Starling 2FA App
1. On android, goto "Settings" » click Starling 2FA app. » click "Force Stop".

Update Starling 2FA to the latest version on PlayStore

Clear Starling 2FA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Starling 2FA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Starling 2FA.

Fix Starling 2FA unable to contact server/ Starling 2FA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Starling 2FA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Starling 2FA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Starling 2FA on android.

Solve Starling 2FA black/white screens issue on Android:

Follow the Starling 2FA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Authy Inc., developers of Starling 2FA.

About this app

The Starling 2FA app will also work with most multi-factor authentication accounts including Facebook, Dropbox, Amazon, Gmail and thousands of others. The Starling 2FA app works in conjunction with One Identity’s Starling Two-Factor Authentication solution to enable you to use your iOS device as a token. In addition the Starling 2FA provides secure cloud encrypted backups so you will never lose access to your tokens again.