Contact Shanghai Metro DADUHUI Support
Company Name: 上海申通地铁集团有限公司
About: The official Shanghai Metro transit app
Scan QR code to enter the station in
under a second
The Shanghai Metro"s must-have transit app
Say goodbye to
line/cash Scan the QR code on your phone to enter the station
Transit
navigation guide
Scan the QR code on your phone to enter the station
Arrival
reminders
Dining/entertainment/shopping recommendations
Cultural information.
Shanghai Metro DADUHUI Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@exploremetro.com
Website: 🌍 Visit Explore Shanghai metro map Website
Privacy Policy: https://www.exploremetro.com/privacy/
Developer: ExploreMetro
3 Most reported problems 😔💔
Won’t use it again
by 屎蛋里
Worst experiences ever.
Silly functions, takes too much time to open it. Just don’t understand why you don’t use the simplest way such as NFC.
Touch ID not supported either! Have to wait until the Bluetooth is turned on and the software is open. Just see how many people waiting in front of the gate.
Don’t want to say more about it. Deleted it already.
Literally broken
by Ipad 3 Fan
I gave 1 star because there is not an option of zero star. Not sure about the Chinese version, but the English version of the app is literally broken.
this app is a joke
by Anthony Wong123
Takes all of your personal data and doesn’t even work very often
Have a Problem with Shanghai Metro DADUHUI? Report Issue
Why should I report an Issue with Shanghai Metro DADUHUI?
- Pulling issues faced by users like you is a good way to draw attention of Shanghai Metro DADUHUI to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Shanghai Metro DADUHUI customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Shanghai Metro DADUHUI.
