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Company Name: Level Ex, Inc.
About: Level Ex creates industry-leading mobile, AR, and VR video games for physicians.
Headquarters: Chicago, Illinois, United States.
Gastro Ex Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Level Ex, Inc.
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E-Mail: [email protected]
Website: 🌍 Visit Gastro Ex Website
Privacy Policy: https://www.levelex.com/privacy-policy
Developer: Level Ex, Inc.
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3 Most reported problems 😔💔
Difficulty with Game
by Grim_Revelation
I have had trouble playing this game. In just one day of playing it (today), it has overheated so fast that it has literally “fried” one of my phone’s speakers. I have an iPhone 7 and it was purchased less than a year ago. The game play was fun, but the fact that it causes damage to the hardware of my device I will be uninstalling it. I have read other reviews in which people have had similar experiences. In your replies to these people, you said it doesn’t or is not as likely to happen on newer iPhones. You should put a disclaimer in the apps description page stating that this type of hardware damage is possible. Otherwise, people may download this game and destroy their phones.
It’s ok but one issue
by Adam Longs
Hey this game is great and all but after a couple missions I felt my knees were very hot and my hands I noticed my i pad pro was overheated I could barley touch it and also it is very difficult to control so I was wondering if you could make it easier because I haven’t played for about a week because I don’t want Anything my device to be damaged from the overheating thanks!
Isn’t working right, but seems cool
by Rahnestorm
I’m not a medical student or anything, I just love learning about stuff and thought this would be cool. Concept seems great, but the screen where it’s supposed to be showing all the details and such in the middle is just black for me. I can’t do anything because I can’t see where anything is inside the “grid” area. Would love to know if it’s just my device or see this bug fixed, but great concept!
Note: I have an iPad Air, game downloaded and runs just fine otherwise, just only shows black within the grid
Have a Problem with Gastro Ex? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Gastro Ex to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Gastro Ex customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gastro Ex.
