Contact Prescription Reminder, Refils

Contact Prescription Reminder Refils Support


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About: Developed by a care giver for a care giver. This app saves TIME and REDUCES
STRESS managing prescriptions.


 
  2025-09-16

Prescription Reminder Refils Customer Service 💢

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3 Most reported problems 😔💔

4.4 out of 5

Not ready for iPhone XR... or me, for that matter

2025-03-22

by The Moose Is Loose

First, let me I’d really like to be able use this app. Two things prevent me from doing that.

The XR notch wipes out half the “menu” across the top of the app’s home screen. Makes it difficult to get things done.

Also, for us old codgers, 16 prescriptions may cover our morning doses. I take 30 different meds a day. I haven’t got to the point where I need a pill reminder but a refill /renewal reminder is a godsend.

This is the second time I gave this app a whirl (as I noticed it was recently updated for IOS 12). I’d like to use this app. Heck, I would pony up money if my needs were met.

I used to an app, iRxHelper/RxHelper, that did a great job of managing prescription refills and renewals. It was suddenly pulled from the App Store. When I recently upgraded to the iPhone XR - poof.. it was gone.

Needs help- not reliable - does not save info

2025-03-23

by Hot Thang1

I save rx info but the app is not saving it officially so loses all info I put into system for each rx
I entered one rx weeks Go and it was fine but entering my second one does not work

Also the person’s profile name is not showing with rx on the home page
I thought more than one person’s rxs were able to be saved
Confusing home page

Saving feature needs to be more clear by actually adding an icon
Otherwise you forget to save when you close the app

Great concept
Needs a lot of help & better customer support
Customer care is just a generic coding site so I’m not even sure if anyone is even monitoring this app anymore which is a shame
Bc I’d like to use the app but can’t rely on it until certain features are updated or fixed.....

Give it a try

2025-03-24

by PCDixon52

I just downloaded this and will give it a try. I already found a few limitations that make it difficult.
1. I have found that sometimes after entering information in the Notes field and saving it, I go back later and find all my notes have disappeared.
2. If I use the app switcher from the app in order to look up information in another app, after going back to this app, I’m back to the splash screen and all the data I entered for a prescription is gone. I have to start all over again. Grrrrrr.....
3. In the Notes area, there are no select, select all, copy, paste functions! Why?? Some information about a pill may be in another app and I want to paste it into the Notes!
4. It would be nice to be able to take a photo of a prescription label or even the pill and save it in the app.
5. How about the ability to sync across devices?




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  1. Pulling issues faced by users like you is a good way to draw attention of Prescription Reminder, Refils to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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