Fountaindale Public Library Reviews

Fountaindale Public Library Reviews

Published by on 2026-02-23

🏷️ About: Stay connected to Fountaindale Public Library from home and on the go. Search for books and movies, register for events, renew your items and much more.


       


Overall Customer Experience 😎


🤬 Negative experience
66.7%

😎 Positive experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 11 combined software reviews.

Is Fountaindale Public Library Safe?
Fountaindale Public Library appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Fountaindale Public Library Legit?
Fountaindale Public Library appears legitimate, though exercise caution.
33.3/100



Read 5 Customer Service Reviews 😠💢

4.4 out of 5
Not available for Fire tabs?

My property taxes pay for this library, the least you can do in return is make FountaindalePublicLibrary accessible to ALL tablets designed for reading.

Not really improved

Hard to write this review. If I want to connect to my library with an app, there's no other option. But the long awaited new app, which put us through months of app-less time between the taking down of the former app and the lunch of the current app, is certainly a downgrade compared to what the old app offered. The listing of checked out items can only be viewed in a sorting by item type. So, when I want really just to know when my next due items are coming due, I have to be sure I check every type of item category: movie dvds, music cds, audiobook, book bags, books, and books with accompanying cds are all separate categories. That sorting gives me no value and makes it very inconvenient to check which items are next to hit their due dates. The listing also fails to indicate how many renewals I have left on an item, which actually would be very valuable. In addition, when scrolling through you list of items on which you've placed a hold, be careful. If you accidentally rest too long on the overly large "cancel" bar while trying to just scroll through the list, you will lose your place in line. There is now confirmation request or other failsafe to ensure you intend to cancel a hold. Neither does the list of holds give an option to change the date of a hold, say if I am going on vacation and don't want the item to come available while I am gone. These problems do not exist with the website, so although it's not as convenient having to reload the web page each time, checking account info or making any transactions as listed above is really only reasonable on the website. The old app was perfectly fine. An actual improvement would have been good, but this new app is just painful. Maybe next time there could be a chance for patron input before a redesign is attempted, rather than just having staff and/or a consultant make these decisions.

Needs basic improvement

Would be much better if you could remain logged in. Seems I have to enter my card info almost every time. Please fix this or add thumbprint recognition. Decent app otherwise.

Suggestion

you guy’s should make FountaindalePublicLibrary have notifications instead of getting messages on you’re phone

Popeyes chicken sandwich

I think they should give a free Popeyes chicken sandwich for signing up



Is Fountaindale Public Library Safe? 🙏

Fountaindale Public Library appears generally safe, but use with caution. JustUseApp Safety Score for Fountaindale Public Library is 33.3/100.
This assessment is based on our NLP analysis of 11 user reviews. Combined with the app store average rating of 4.4/5.


Is Fountaindale Public Library Legit? 💯

Fountaindale Public Library appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Fountaindale Public Library is 33.3/100 .
This conclusion is based on analysis of 11 user reviews.




How was your experience with Fountaindale Public Library? Post a Review




Features

• Log in with multiple library cards to keep track of your family's accounts in one place! You can renew materials, manage your holds, review your loan history and check your account balance.

Search for the newest releases, read reviews, find similar items and request a copy to pick up from Fountaindale or one of our neighboring libraries.

• Check out materials from your device with the Self-Checkout feature, or use your digital library card at one of our on-site self-check kiosks.

Search for books and movies, register for events, renew your items and much more.

• Discover a new skill and connect with your community at one of our amazing events! Filter by event type or age group and register right from the app.

  Contact Support
Developer:
Fountaindale Public Library District (inc