The future of ultrasound is here. Experience a groundbreaking ultrasound
solution and the world’s only single-probe, whole-body handheld device:
Butterfly iQ+. Innovation within reach. 20 clinical presets and advanced
Listed below are our top recommendations on how to get in contact with Butterfly iQ — Ultrasound. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Butterfly iQ — Ultrasound. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Butterfly Network
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Needs OB calculations for estimated gestational age. I work in Liberia and thought it would be a great overall diagnostic tool but twice have been blocked because the app stops working if it hasn’t been updated every thirty days. And I get no cellular data network or WiFi at the hospital I work at in a very rural area. So I have been blocked from providing care to patients because of this obligatory frequent update. I wish Butterfly could just tell about updates like other apps but still let you use the old app until you have a chance to update!
Unfortunately I found there’s no ability to extend warranty right after purchase of the device. And as I feared, it stopped working a year later at a time that I needed it to scan a patient . When it did work, the constant updates get in the way of using device when needed. I now have an expensive paperweight. Awaiting response from support- which sent a message that it may take days to reply.
Wonderful teaching and learning tool at a very reasonable price point. Portability is phenomenal. Image quality is great. Any possibility that you will be releasing a version of the app for the iPad mini? A bigger screen than the iPhone would be nice for teaching small groups (and I already have a mini). There should also be an option to buy the device without the Butterfly Cloud service. Also had issue with the probe heating and shutting down after 30 min of scanning using the cardiac preset.
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