Contact AnyDesk Remote Desktop Support

If someone calls and tells you that your phone has a virus and they are going to give your phone a diagnosis do not down load this app. They will use this app to get into your phone and control it. They will have access to all of your passwords and personal information. The guy that did mine tried to diagnose my phone with a virus so me be suspicious started asking him specific questions. He began stuttering and constantly clearing his throat. He asked me do I have an iPhone 12,11 or 10 which made it obvious this was a scam. First of all if you can see that I have an iPhone wouldn’t you know which number iPhone I have and he said not technically. Which made me question how does he even know that I have an iPhone. If he doesn’t know what number it is how does he know it’s an iPhone. I asked him what is all the information they have on me and he said my name and number. So if that’s all the info they have how does he know that my phone has a virus. 🤔 DONT DO IT, DOING IT WILL LEAD YOU TO REGRET IT FOREVER!!!!

While using my desktop computer something popped up saying that my computer was infected and I should call the customer service number on the screen. I did and the lady had me to download this app, saying that she had to look into my phone which was connected to my network. I did but gotten suspicious when she wanted me to login and check my bank accounts to see if the hackers had gotten into to my account. The “pop-up” had only occurred on my desktop…so I’m thinking what does the hack on my computer have to do with my phone. I acted like I was checking my account and she told me that while remotely in my phone that she couldn’t see what was going on but had known that I didn’t check my bank account but checked my network account. That’s when I knew something was not right, basically this was a scam!!!!! I contacted Microsoft and they said they had no knowledge of a call to them about my computer!!!!!!

I was the victim of a scam yesterday. I really thought I had a fraudulent charge and that this associate was here to help. Downloaded the app and gave them access to my phone. It wasn’t until 5 minutes later that I felt uncomfortable and disconnected the call. I uninstalled the app and changed my passwords, but who knows what they already accessed. I spent a day panicking and woke up today with anxiety. This app should not be available for download!!! I know I’m naive, but this is such an unfortunate situation to be in. I hope they remove this app even if it can save just one future person’s misery If you are a victim of scam, I encourage you to do a phone factory reset, change all your passwords from a different device, and put a freeze on credit reports. I’m also getting a new sim because I believe that they are cloning my phone number to make calls.