Contact Denver Zoo Support
Company Name: Vantix Systems
About: Enjoy your wildest visit yet with the free Denver Zoo mobile app!
The new
Denver Zoo mobile app is the best way to explore the Zoo without missing
anything that’s important to you! This digital guide includes a GPS-enabled
map so you can find your favorite exhibits with ease, as well as the locations
of concessions and restrooms. Get day-of information on feedings and
demonstrations, including special surprises from zookeep.
Denver Zoo Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Denver Zoo Website
Privacy Policy: https://denverzoo.org/privacypolicy
Developer: Vantix Systems Inc.
3 Most reported problems 😔💔
Useless
by Coloradean
The app keeps asking me to type my email & password every time I open it, no facial recognition or even remembering my email. Then I cannot save my membership to the Apple wallet, as I’ve tried several times throughout the last several months and any time I try the app collapses, leading me to click to open and have to do the whole log in process all over again. Finally, my tickets do not show up on the “my tickets” tab. Why have an app at all if it’s just to not work and bring unnecessary frustration? Much bette not to create that expectation of service, for customers who paid for really expensive memberships.
Completely worthless
by Chilitos2
This has never been a great app, but the latest update has made a total mess of it. The map is an embarrassment. There used to be a way to search for an animal, find concessions, etc. Now it is just an image. I tried to renew my membership and it just crashes. I could say more but it’s not worth the effort. This app needs to be abandoned and a new one built from scratch.
Horrible app
by Allanmarcus2
Some idiot put the close button on top of the hamburger menu so trying to get to cart or to menu from the restaurants closes the restaurant, and your cart is not saved. When you go get to cart and enter all you I do and place the order, the screen goes away and your order is not placed. Just horrible. You then get to go stand it line and order.
Have a Problem with Denver Zoo Mobile? Report Issue
Why should I report an Issue with Denver Zoo Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Denver Zoo Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Denver Zoo Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Denver Zoo Mobile.
