Denver Zoo Mobile Reviews

Denver Zoo Reviews

Published by on 2026-03-31

🏷️ About: Enjoy your wildest visit yet with the free Denver Zoo mobile app! The new Denver Zoo mobile app is the best way to explore the Zoo without missing anything that’s important to you! This digital guide includes a GPS-enabled map so you can find your favorite exhibits with ease, as well as the locations of concessions and restrooms. Get day-of information on feedings and demonstrations, including special surprises from zookeep.


       


Overall Customer Experience 😎


🤬 Negative experience
60.8%

😎 Positive experience
39.2%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 127 combined software reviews.

Is Denver Zoo Safe?
Denver Zoo Mobile appears generally safe, but use with caution.
39.2/100

  Safety Analysis »»

Is Denver Zoo Legit?
Denver Zoo Mobile appears legitimate, though exercise caution.
39.2/100



Read 20 Customer Service Reviews 😠💢

2.1 out of 5
Useless

DenverZoo keeps asking me to type my email & password every time I open it, no facial recognition or even remembering my email. Then I cannot save my membership to the Apple wallet, as I’ve tried several times throughout the last several months and any time I try DenverZoo collapses, leading me to click to open and have to do the whole log in process all over again. Finally, my tickets do not show up on the “my tickets” tab. Why have an app at all if it’s just to not work and bring unnecessary frustration? Much bette not to create that expectation of service, for customers who paid for really expensive memberships.

Disappearing act

I downloaded the Denver Zoo app from DenverZoo Store. It’s visible on my desktop but when I click on it, it blinks and nothing else happens. I’ve updated my phone, I’ve removed and re-downloaded, I’ve reset my phone and nothing. Disappointing.

App won’t let me open it

DenverZoo won’t even let me open it on my phone. It just glitch quits on me and doesn’t give me any reason for it.

Doesn’t even open

DenverZoo won’t even open and I can’t access my membership recently purchased

Can’t buy tickets

DenverZoo is easy to use, but I still need to buy tickets on my computer. When will this change?

Does not open

I installed DenverZoo on my iPhone 11. After I selected to allow notifications, DenverZoo crashed. Now, DenverZoo won’t stay open. I see the zoo logo, then it crashes.

Please please please fix DenverZoo! It makes a great zoo look really bad.

Crashes on login

Trying to use this to reserve tickets with a membership. Crashes immediately upon login every time. Hasn’t worked once. Love the zoo, but DenverZoo is useless.

Please remove the snake image from the home screen

Please remove the snake photo from the scroll reel within DenverZoo . For people with ophidiophobia this image, especially when held in your hand and viewed on your phone can be very frightening and stress inducing.

Not ready for prime time…

Doesn’t save your login, crashes when you try to add your membership to Apple Wallet, unintuitive layout, clunky. They should have waited to make sure DenverZoo was totally ready before publishing it.

Doesn’t open

App won’t even open. Removed and downloaded a second time. Same problem.

Absolutely worthless

I do not know why Apple allows DenverZoo in DenverZoo Store. Going to the zoo maps locks up DenverZoo ; nothing works at that point. Must close DenverZoo and restart it. Still locks up. I removed DenverZoo and installed latest version. Same problem. Absolutely worthless.

Can’t use- lots of error messages

Can’t give it more than 1-star because it never worked. Can’t log in (the login button doesn’t do anything), and the buttons at the bottom either don’t load or say error. Bummer cause it’s a great zoo but DenverZoo is worthless.

App Never works

We can’t access our membership card in DenverZoo - which is the only way to get your membership card as it is not available anywhere else online. If you’re going to force us to use an app for membership, it needs to be working…

Horrible app

Some idiot put the close button on top of the hamburger menu so trying to get to cart or to menu from the restaurants closes the restaurant, and your cart is not saved. When you go get to cart and enter all you I do and place the order, the screen goes away and your order is not placed. Just horrible. You then get to go stand it line and order.

Completely worthless

This has never been a great app, but the latest update has made a total mess of it. The map is an embarrassment. There used to be a way to search for an animal, find concessions, etc. Now it is just an image. I tried to renew my membership and it just crashes. I could say more but it’s not worth the effort. DenverZoo needs to be abandoned and a new one built from scratch.

Why can’t I search for this app?

I have one small complaint. I tend to search for apps on my phone when I need to open them, and when I type in zoo on my iPhone, DenverZoo does not show up. Seems a little odd? Instead of searching for it I always just open DenverZoo Store and get it to open, but it’s a little inconvenient. Wish it was easier to find so I didn’t have to scroll through all of my apps on my phone to open this one.

Add location function to wallet card

Please add location function to the card in Apple wallet. It would be nice if I could get a notification about the card as I'm walking up to the gate.

Serviceable except for tickets

Works alright but still have to buy tickets via the website. DenverZoo just opens a pop up window to the site, not terribly helpful when I downloaded DenverZoo because the site was giving me issues.

Great App

The graphics used are great. Could look all around.

Would be cool if they could link the animals with the map so you can see where an animal is in the park.

Evan Nordby

Great app it can help you get across the Denver zoo and it tells you the animals name like I said great app.



Is Denver Zoo Safe? 🙏

Denver Zoo Mobile appears generally safe, but use with caution. JustUseApp Safety Score for Denver Zoo is 39.2/100.
This assessment is based on our NLP analysis of 127 user reviews. Combined with the app store average rating of 2.1/5.

Safety Analysis

70.5% of users say app is risky 🚨
70.5%

19.6% of users say app is safe 👍
19.6%

9.8% of users have some concerns ⚠️
9.8%


Is Denver Zoo Legit? 💯

Denver Zoo Mobile appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Denver Zoo is 39.2/100 .
This conclusion is based on analysis of 127 user reviews.

🔏 Privacy & Data Safety

Denver Zoo collected the following data from you:

  • Data Linked to You:
    • Location
    • Identifiers
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics



How was your experience with Denver Zoo Mobile? Post a Review




Features

The new Denver Zoo mobile app is the best way to explore the Zoo without missing anything that’s important to you! This digital guide includes a GPS-enabled map so you can find your favorite exhibits with ease, as well as the locations of concessions and restrooms.

You can even sign up to get push notifications so you don’t miss a show! Learn interesting details specific to our individual animals, such as their names and ages, or even what their favorite snack is.

Use the Denver Zoo mobile app for easier access at the front gate by pulling up a digital version of your membership card or any purchased tickets.

Pull up your membership information, including your digital membership card and ticket purchases directly through the mobile app.

Get day-of information on feedings and demonstrations, including special surprises from zookeepers that might not be listed on our daily events schedule.

  Contact Support
Developer:
Vantix Systems

Contact e-Mail: