Contact Windy com Support
Published by Windyty, SE on 2023-11-20 About: Windy (also known as Windyty) is an extraordinary tool for weather forecast
visualization. This fast, intuitive, detailed, and accurate weather app is
trusted by professional pilots, paragliders, skydivers, kiters, surfers,
boaters, fishermen, storm chasers, and weather geeks, as well as by governments,
army staff and rescue teams.
How to Contact Windy com Customer Service/Support
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Reported Issues: 20 Comments
By Harry
1 year agoHi good afternoon today I bye fry look like smaller 1 but I left out when I c small fry in little things I have photo order number to with receipt
By Art Horn
2 years agoThere is an issue with the shadowing for nighttime point specific forecasts. If I click on a city, say Boston MA a forecast will display on the bottom of my screen. That's fine and is very useful. The problem arises as the forecast progresses several days into the future. The shadowing used to portray the night portion of the forecast slides into the daylight portion of the forecast. For example 1:00 pm in the afternoon for Boston is shadowed in the 5th day of the forecast as if 1:00 pm in the afternoon is after sunset which it is not. Said another way the shadowing is out of phase with the time of day. Please correct this issue otherwise the product is very good. Thank you!
By Dan O'Hanley
2 years agoCancelled before free trial ended. have paid twice since. Sept 9 will be the third time if they can't understand cancel
By Don Payne
2 years agoI cannot seem to stop temperature from being shown, thru any and all other views... ie radar, fire intensity, etc. How can I turn it off. ?? I have rebooted, and checked and unchecked the temperature flag without any success.
By Tim Yost
2 years agoI am subscribed to premium. But I can’t sign in
By Craig White
2 years agoWhen I open the windy app on my iPhone the screen turns into rainbow colours and I can’t access any thing ( I’m a premium member)
By Trevor Smith
3 years agoI like the Windy App but I never intentionally signed up for the $59 upgrade. How do I get a refund?
By Tom Halderman
3 years agoI created a user name and password and was charged for a one year subscription. I am unable to log in. I provide my email address in order to receive an email and change or correct my password but I do not receive any email from Windy. Not in All Mail, Junk, etc. What’s up with Windy. Funky.
By Rich Thiem
3 years agoI heard about this app and thought I would give it a try so Since they were offering a 7 day trial I would give it a shot. Wasn’t as accurate as I was hoping so I tried to cancel it on the 6th day only to find out they had already charged me an annual fee at the same time I started the trial for the next year. Don’t do it unless you don’t care about your money. If u you oh charge someone it’s not a free trial. I will be fighting to get my money back.
By Jesse Fishman
3 years agoI bought the premium on my computer and was trying to log in on my IPhone and it charged me again? How do I cancel so I don’t pay twice??
By Peter Janson
3 years agoI have a subscription for windy pro on my PC and Android. Just purchased an IPad Pro and would like to log in to my account but my apple account has another email I use. How can I use Windy pro on my IPad with Janson@redacted account? Thx
By tinus
3 years agowindy took money from my account and i did not aprove it so i will report windy as fraud
By Bill Seitz
3 years agoI have the Windy PRO on my iPhone. Every time I open the app, it runs okay but after a little while it just shuts down. I have replaced and updated the app many times thinking it was a bug, but this is more than a bug. It happens regularly,m. What can I do? Please advise.
By Dave
3 years agoI paid for my iPad to have Premium Features but not updated.. what do I do? how does this get updated if I had installed .. its been 24 hours now.. don't I get it done automatic? also I have this App on my PC same issue.. whats up .. I paid and would like to enjoy what I paid for.. thank you
By Stephen Hallas
3 years agoNo forecast for spots what is the matter
By Stephen Hallas
3 years agoThe app has stopped giving me a forecast for my sport
By Massaro Benno
3 years agoVoglio annullare l‘aquisto su appstore il29/08/2020. HO FATTO PER SBAGLIO
By vortex44
Lack of cellular support on Apple Watch
The application itself is great I do use it. I was very glad to see Apple Watch integration. However like many many people I have an Apple Watch with cellular connectivity so I don’t have to be tethered to my iPhone. Unfortunately we’re not tethered to the iPhone and the Apple Watch windy application has major problems. I get error messages like location not enabled, or doesn’t know where I am or worse yet no connectivity. evidently the application on the Apple Watch has no problem as long as you’re connected to the phone. If you rely on your Apple Watch with cellular connectivity to allow you to be away from your phone not going to work. I don’t understand this most applications that I’ve used tend to support both. Why the developers failed to anticipate this Or thought that it wasn’t significant enough to support is beyond me.
By rf278x
Pretty great as far as weather apps go.
Very user-friendly for being as in depth as it is, and that makes it a both a joy and a useful teaching tool. But I want more. I’d really like this to take the place of all, or at least most, of the web sites I use. I’ll list 3 things specifically: 1. Access to more computer models. Instead of just the deterministic GFS and ECMWF, add the 30 and 50 ensembles, respectively, or at least a blend. The Canadian model and its ensembles. The HRRR. The UKMET. Any of the big boys that I haven’t listed here. Also some CAM’s for short term. And being able to plot the data in charts and meteograms instead of just maps. 2. Forecasts, short-term and long-term, for the oscillations that drive the earth’s weather, i.e. the Madden-Julian and ENSO. 3. Archived history of weather maps and surface observations at airport, marine, mesonet and personal weather stations. I understand these are big asks—and not likely to be of much use to most people—but as a 2nd, elite subscription tier for 9.99 a month, I’d buy in.
By Mike_N_
So Close To The Only Weather App You’ll Need
I have used Windy for over a year and value it enough to subscribe to the premium level. It is worth the annual fee and a 5-Star rating except for one single missing feature. The app is very flexible and powerful. With a selections from the menu a user can see anything from from a simple local forecast to see the long term trends in an area. If you are a pilot, surfer, or someone who really wants a deep dive in to important aspects of the weather that is easily available too. Also important - Windy accurately forecasts the weather. It even allows you to chose from several forecasting models should you believe a particular model is more accurate. Yet all of the flexibility provides some frustration, and judging by the forum, many other users. Windy seems to have a single default view that applies to all users. So then each time we open the app we have to remember and find all of the menus selections to display the weather the individual user wants. It takes a minute or two to get this set so no big deal - but then again this is required every time a user opens the app. If Windy allowed a user to set a default view this would solve that issue and then from my perspective, be the only weather app I need.
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