Castio Status

Last Updated on 2021-08-03 by KRAFTWERK 9 LLC

I have a problem with Castio

Are you having issues? Select the issue you are having below and provide feedback to Castio.

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Most reported problems

Screen

100.0%

- Bugs and issues came back.

- New design doesn't allow to go on any website.

- App crashes instead of playing the video.

- Voice started cutting out.

- Can't even open videos on the app.

- Video will cut the sound in and out.

Common Castio Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Castio network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Castio App
1. On android, goto Settings » Castio » click [Force Stop]

Clear Castio App Cache and Data:
1. On android, goto Settings » Apps » Castio » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Castio.

On android, goto Settings » Apps or Manage Apps tab.
Click Castio » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Castio » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Castio

E-Mail: [email protected]

Website: 🌍 Visit TV Cast Website

Privacy Policy: http://video-tv-cast.com/privacy/

Developer: 2kit consulting

Jun 12, 2025, 09:10 AM
a iOS user from Brest, France reported problems with Castio : Screen
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