Contact Solitaire City Support
Company Name: Digital Smoke LLC
About: Play all your favorite solitaire games such as Klondike, Double Klondike,
Spider, FreeCell, Spiderette, Tri-Peaks, Scorpion, Pyramid, Three Shuffles and a
Draw and many more. A unique training system is included that teaches you the
game rules and points out valid moves as you play.
Solitaire City Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Digital Smoke LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Solitaire City Website
Privacy Policy: http://www.solitairecity.com/Android/Privacy_Policy_GooglePlay.htm
Developer: Digital Smoke LLC
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3 Most reported problems 😔💔
My favorite game is gone
by Everyting I Write Is Taken
I have been playing the same game in Solitaire CIty for years and yesterday it was just gone. A single deck of cards, Object to get the suits collected from Ace up. A row of 7 cards was dealt first one face up, second one down and one up, third 3 down and one up and so on. The move among the rows was alternating red and black in descending suits aiming to get the cards face down turned up and exposing the cards to build on the aces. I would play the same game over and over until I won and some games I could not win. It kept my attention like no other.
Stuck on Advertisement
by Stuck On Advertisement
My app is stuck on an advertisement. I closed the app last night because the horrible ad for the king app came up and it is still there this morning. It doesn’t budge off the screen and although I updated the app it is still there. I guess this app has to go the way of the king down the drain.
This just happened again. The ads are bad enough but for them not to leave the screen for days is unacceptable. This used to be a great app but it’s more than lousy now!!!
This is my favorite app, but....
by KDC33
I’ve had this app since my first iPhone. It’s the one I play every day. It’s my go to while waiting in the doctor’s office. I get super excited when they add new games (which they haven’t done in a long time, now that I think of it). BUT... I’ve now paid twice to remove the ads. And they keep coming back. That’s so scammy!! It is the pebble in my shoe that bugs me. And since I play every day, it bugs me every day. How greedy do you have to be? And how many times am I going to have to pay to remove the ads? Be honest with me & in your advertising. Say, for example, “This will remove ads for two years and/or until we indiscriminately decide to put them back.” It would still be irritating, but at least it would be honest....
Update: Received a less than helpful response from developers saying the ads are my mistake. I DO have two Solitaire Cities on my phone. One whose copyright expired in 2017 & one through 2021. So I’m supposed to be using the version that expired in 2017? Come one now! Don’t blame me for your error! That makes it feel even more scammy! I’m not the only one that noted this in their review. I guess we’re all wrong? Just admit you want me to pay again.
Have a Problem with Solitaire City: Card Games? Report Issue
Why should I report an Issue with Solitaire City: Card Games?
- Pulling issues faced by users like you is a good way to draw attention of Solitaire City: Card Games to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Solitaire City: Card Games customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Solitaire City: Card Games.
