Contact Tell Us Now!

Contact Tell Us Now Support


Company Name:

About: Enable County government to be more efficient and accessible for all residents.
Report non-emergency problems to the County of San Diego and track the progress
of a complaint to increase efficiency for both residents and County staff.


 
  2026-04-21

Tell Us Now Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Tell Us Now! Website

Privacy Policy: https://www.sandiegocounty.gov/content/sdc/cosd/privacy.html

Developer: County of San Diego







3 Most reported problems 😔💔

2.5 out of 5

Same old Government service

2025-03-09

by Not Baby Yoda

I have submitted items through the app, only to find out it is the same old local government. I had expected some sort of correspondence with the county, bit instead just closed the item without any resolution.
Thanks County of San Diego. Your hard work does not go unnoticed.

Idk if they thought I wouldn’t check or whatever

2025-03-10

by Chad Hunter Francis

Submitted a request to fix a dangerous and severely lifted sidewalk, months later it says “Completed”... it wasn’t, and now the app is stalling when I’m trying to resubmit the complaint (idk what else to do as far as the app is concerned)

Comically bad...

2025-03-11

by Shano92107

From home I tried to report a surging mosquito infestation in Tijuana River Valley. The app tells me I am not in San Diego County (University City is no longer in SD???) and my ‘report will not be considered.’ The mosquitos will be celebrating




Have a Problem with Tell Us Now!? Report Issue




Why should I report an Issue with Tell Us Now!?

  1. Pulling issues faced by users like you is a good way to draw attention of Tell Us Now! to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Tell Us Now! customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tell Us Now!.


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