Contact BigMIND Cloud Backup Support
Company Name: Genie9 LTD
About: BigMIND is an innovative app that protects all the files on your device,
organizes them for you, and helps you quickly search through your photos using
powerful AI technology. With BigMIND, we bring the future of cloud backup to you.
BigMIND Cloud Backup Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit BigMIND Website
Privacy Policy: https://www.zoolz.com/terms/
Developer: Genie9 LTD
Privacy & Terms:
3 Most reported problems 😔💔
This company is a scam, stay away!
by Vitess
The other reviews that say this company is unethical and a scam are correct. I had used this app for years. They tell you to hit the icon to get more free space. Over the years I did this and earned over 50 gig. I got a new iPhone and transferred my account to the new phone. One day my account disappeared. I contacted support and said I hadn’t used my account so they wiped it out. This was a lie. I continued to use it and accumulated 70 gig until they wiped out my account. Then they lied and said the account was inactive and to take a walk. There was no notification. They never took responsibility for their mistake or worked to correct their mistake. AVOID THIS COMPANY, they have no ethics! They will screw you!
don't trust them!
by V.R.S.C.D.X
Zoolz is a scam. they purchase cloud storage from another company and then resell the storage to you. they sold lots of lifetime cloud back up, and then reneged on the lifetime deal, with constant subscription cancellations and pay for upgrade annoyances. like other companies in the past they need to keep selling more in order to pay the other company for the storage. when they stop making enough profit they will just disappear along with all of your back ups just like other companies have done in the past.
As junky as Zoolz Viewer
by Set The Controls
Settings --> Connect Online Services :
Facebook, Box, Dropbox listed, but not my existing Zoolz account. What the...? And I can't login/register for Intelli Zoolz with Zoolz credentials. And as much functionality as Zoolz Viewer = not much at all. Why did I sign up for this? I cant even upload photo roll pics to Zoolz with either app. There's a big hole of nonfunctionality in Zoolz.
Have a Problem with BigMIND Cloud Backup? Report Issue
Why should I report an Issue with BigMIND Cloud Backup?
- Pulling issues faced by users like you is a good way to draw attention of BigMIND Cloud Backup to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BigMIND Cloud Backup customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BigMIND Cloud Backup.
