Contact Seatfrog Support
Company Name: Seatfrog Pty Ltd
About: All aboard Seatfrog, the first app ever to let you upgrade your tickets, swap
your journey times and now buy tickets for a massive range of
destinations.
Think you have to be rich to sit in First Class? Think again.
Seatfrog Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Seatfrog Pty Ltd
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Seatfrog Website
Privacy Policy: https://seatfrog.com/privacy/
Developer: Seatfrog Pty Ltd
Can I trust Seatfrog app?
Protect your data and wallet. We investigate the developer's website (Seatfrog.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
What Oxymoronic Nonsense is a “Saving Fee”?
by OzMik
SeatFrog is now levying a ridiculously inflated service fee on transactions. This can be a huge percentage of the cost of the upgrade itself. It’s also not mentioned until you get the stage of confirming your bid - so the “minimum upgrade bid” price is misleading. This is bait and switch price gouging. You don’t charge people a fee and then tell them you are saving them money. Especially when a month ago, providing the same service did not require a fee. Shameful.
Payment system doesn’t work
by Zzzzorczzzz
I’ve spent over an hour trying to get this app to save a payment card and it will not. The cards work with other merchants so it is an app issue, not a card issue. Also, I can’t find a way to get tech help… only a faq page that doesn’t help with my problem. Frustrating.
Deceptive
by Threver
Gathers every possible piece of information from you including credit card details before allowing you to bid. The the bids have minimums that are many times more expensive than if you had just purchased an upgraded ticket in the first place. Super dodgy.
Have a Problem with Seatfrog: Rail Journey Planner? Report Issue
Why should I report an Issue with Seatfrog: Rail Journey Planner?
- Pulling issues faced by users like you is a good way to draw attention of Seatfrog: Rail Journey Planner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Seatfrog: Rail Journey Planner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Seatfrog: Rail Journey Planner.
