Contact Physics Toolbox Sensor Suite Support
Company Name: Chrystian Vieyra
About: Whether you’re a student, educator, researcher, or hobbyist, Physics Toolbox
transforms your smartphone’s built-in sensors into a powerful suite of
scientific instruments. Easily measure, record, analyze, and export real-time
data for a variety of uses—from classroom experiments to cutting-edge research.
Physics Toolbox Sensor Suite Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Physics Toolbox Sensor Suite Website
Privacy Policy: https://www.vieyrasoftware.net/privacy-policy
Developer: Vieyra Software
3 Most reported problems 😔💔
Implement and improve privacy controls
by Zzz97
This app has access to more sensor data than any other app. However, none of these privacy controls appear in the privacy menu of settings. Once you “give permission“ to this app it kind of doesn’t ask anymore. For every single asset which this app has access to, such as the gyroscope or the microphone or the camera or the magnetometer or any sensory input data, there should be a button in the settings menu for privacy that will allow us to control that. If I want to only allow the magnetometer, I should be able to disable everything else and only allow the magnetometer. If I want to only allow the gyroscope, I should be able to disable everything else and only allow the gyroscope. The sensor and usage data is also a very touchy issue in Apple settings all by itself, because they don’t really intend to give you privacy either. If you say yes, you could never take it back you can never undo it and then every app will be able to access this data. Our gyroscope and magnetometer should have the same amount of privacy protections as our gyroscope and magnetometer. I should be able to totally throttle all sensory input access to this app as well as any app. Including and especially the sensor suite.
To export CSV you need the individual apps not the suite!
by SeqJ
I downloaded the “suite” and was unable to export data. The 3d magnetic field visualization was cool, but I otherwise found the apps contained in the suite to be unuseful since there is no way to get the data out! So this is rudimentary compared to the individual apps for each purpose (search for “accelerometer” and “magnetometer” apps from the same developer.) The suite does NOT let you save and export csv data, while the individual apps do.
Acceleration rate on my ipad is not sufficient to resolve harmonic oscillations (for a low frequency oscillation either the acceleration is too low or you are at or below the Nyquist rate.) But this isnt an app issue but rather a hardware limitation.
Barometric sensor faulty
by Skeefiez
Tried using the barometer but I was then unable to access the settings, info icon or even back out to the main menu! Had to force-close 😢 iphone is on iOS 13.7
Have a Problem with Physics Toolbox Sensor Suite? Report Issue
Why should I report an Issue with Physics Toolbox Sensor Suite?
- Pulling issues faced by users like you is a good way to draw attention of Physics Toolbox Sensor Suite to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Physics Toolbox Sensor Suite customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Physics Toolbox Sensor Suite.
