Contact Network Toolbox Net security Support

by Noneyadamnedbidness

I purchased this application for around $10 back in July 2023 and it specifically read in the T&C that the purchase was a lifetime license one time payment it’s your forever.

At least that’s what the legally binding contract read. Now all of a sudden Cigada Lucia purchases the application and immediately devises a plan to squeeze an already broke majority of Americans and make this once great networking tool into a weekly or monthly subscription based app. I will NEVER weekly or monthly subscribe to anything. Ever.

You see just because you purchase the rights too a company or an application does NOT give you the legal authority to not honor agreed upon terms at the time of sale (breach of contract) which is illegal and leaves this person with civil liability in every state and most countries.

I will give Cigada until the end of the week to give me my purchase back immediately with a sincere apology or return my money and you can take back your weekly sub app. Good luck with that bud!

In conclusion,
What was once thee premier network tool for iOS has become nothing more than a very expensive sub par rental with greedy contracting breaking owners.

by Monkeybagel

This application was one of the most useful tools for network troubleshooting with a developer that consistently improved it. I have owned it 5+ years and have always had it in my toolbox to depend on.

Now, the automatically updated application will not allow me to run it without the lame “subscription” model that I have zero interest in. This is a great utility, but does not pay the bills like other subscription products that offer a choice - i.e. Microsoft 365 E5. Small but use utilities cannot pull this off and I am sad to say app is being deleted and hidden from past purchases. Talk about shooting yourself in the foot.

Sad to see it go.

by ZappaLlamaGamma

I bought this app previously and have used it for quite some time. They have since moved to a subscription model around the time I believe its ownership was transferred to the current developer. Well, I have no license according to the new version of software. I contacted the app support and yhet said they were going to fix it in a few days with a release . That was on January 16, 2024. It wasn’t fixed. I emailed on February 1, 2024 asking what the status was and that I still couldn’t use their app that I bought a perpetual license for previously. That brings us here. I wanted to avoid leaving a bad review but feel that I now have no choice but to do so. If this gets resolved, I will change my review accordingly, but not being able to use software I already paid for is unacceptable and merits a bad review.