Know Your Rights Status

Last Updated on 2024-08-04 by Nasreen Alissa

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Common Know Your Rights Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Know Your Rights app on iOS and Android devices. Solve all Know Your Rights app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Know Your Rights iPhone Issues and Solutions

Know Your Rights iOS app crashes, not working, errors
Know Your Rights iOS app network issues
Know Your Rights on iOS has black/white screen

Know Your Rights Android App Issues and Solutions

Know Your Rights has errors/crashing/not working
Know Your Rights server network connectivity issues
Know Your Rights has black screen

Know Your Rights iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Know Your Rights app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Know Your Rights app crashes or not working on Iphone (iOS):

Close and restart the Know Your Rights app on iPhone
Update Know Your Rights app to the Latest Version for iOS
Uninstall and reinstall Know Your Rights iPhone app
Update your iPhone to the latest iOS version

Fix Know Your Rights on iPhone unable to connect to server/internet connection issues::

To resolve Know Your Rights network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Know Your Rights black/white screen (blank screen) on iPhone:

Follow the Know Your Rights iOS app troubleshooting guide Here →

Know Your Rights Android App Issues and Solutions

Fix Know Your Rights not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Know Your Rights app issues:

Force Stop the Know Your Rights App
1. On android, goto "Settings" » click Know Your Rights app. » click "Force Stop".

Update Know Your Rights to the latest version on PlayStore

Clear Know Your Rights App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Know Your Rights app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Know Your Rights.

Fix Know Your Rights unable to contact server/ Know Your Rights internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Know Your Rights » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Know Your Rights » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Know Your Rights on android.

Solve Know Your Rights black/white screens issue on Android:

Follow the Know Your Rights android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nasreen Alissa, developers of Know Your Rights.

Verified email

Contact e-Mail: [email protected]

About this app

This mobile application was made on July 4, 2016, and it is the first of its kind in the Kingdom of Saudi Arabia and the Middle East. It aims to empower Saudi women, explain to them all their legal rights and it also helps them to be independent. The application provides free legal information for women and consultations. For application inquiries please send your feedback to: Knowyourrightsa@gmail.