Contact MSD Manual Professional Support
Company Name: Merck Sharp & Dohme Corp.
About: SPECIAL NOTES ABOUT DOWNLOAD
*** Downloading this app is a 2-step process: the
first step is a download of the app template, and the second step is a full
download of app content. This can take 5 to 10 minutes on wifi in 64-bit devices.
MSD Manual Professional Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Merck Sharp & Dohme Corp.
Verified email
Contact e-Mail: msdmanualsinfo@msd.com
Verified email ✔✔
E-Mail: msdmanualsinfo@msd.com
Website: 🌍 Visit MSD Manual Professional Website
Privacy Policy: https://www.msdprivacy.com
Developer: Merck Sharp & Dohme LLC
Privacy & Terms:
https://www.msd.com/policy/terms-of-use/home.html
3 Most reported problems 😔💔
Inconvenient app behaviors
by El 5ta
Very often when you click on a table in an article and then wish to return to the article and click on “back” for that purpose, you are taken to the list of results and NOT to the article. This is really inconvenient.
If you are updating the content and for some reason interrupt the download, the app won’t function again unless you resume and finish the download or reinstall the app. I’ve had to uninstall and reinstall the app three times for that reason. I think the app needs improvements to perfect user interface.
As to the information quality, it is great.
Images and figures are not showing
by Do It7777
The content is great and I wish to continue using this app, but please fix the images and figures! They are not showing to me at all 🥲
Images not showing
by Rlmygrt
The content is great but the images are not working.
Have a Problem with MSD Manual Professional? Report Issue
Why should I report an Issue with MSD Manual Professional?
- Pulling issues faced by users like you is a good way to draw attention of MSD Manual Professional to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MSD Manual Professional customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MSD Manual Professional.
