Contact Palacio Real de Madrid Support
Company Name: GVAM
About: Descubre con esta audioguía oficial el pasado y presente del Palacio Real de
Madrid, a través de vídeos, imágenes históricas, fotografías en alta
resolución y piezas rodadas en 360º. ¡Podrás seleccionar el recorrido que
más se adapte a tus gustos y tiempo disponible! Además, esta app incluye
subtítulos, vídeos en lengua de signos y audiodescripciones para personas con
discapacidad visual.
Palacio Real de Madrid Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Royal Palace of Madrid Website
Privacy Policy: https://www.gvam.es/politica-de-privacidad/
Developer: GVAM Guías Interactivas
3 Most reported problems 😔💔
Did not work during our visit
by DL JK
We downloaded this app in preparation for our visit to the Royal Palace and it did not work at all. We opened the app as instructed and tried selecting all the options - language, index, etc - with no luck. The app froze and didn’t allow us to proceed to the next screen at any point
We ended up having to get the audio guide anyway!
Did not play
by Don't Take People's Money
I downloaded the app the night before our visit. Once at Palacio Real, the video guides would not play. They do not have wifi at the Palace, which made connecting more difficult. Basically, I lost my money buying this app. Back at home some videos would play without sound.
Doesn’t Work
by Deskdomino
App freezes & I have to turn off my phone to return to my Home Screen. Every single time. Don’t bother. Sorry the palace can’t find capable IT people able to fix it.
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Why should I report an Issue with Palacio Real de Madrid?
- Pulling issues faced by users like you is a good way to draw attention of Palacio Real de Madrid to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Palacio Real de Madrid customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Palacio Real de Madrid.
