Contact Vintage FX Camera Photo Editor Support

by AsSeenonHerWalk

I downloaded this app for the first time to try out some new editing techniques. Initially looking at it looked to be promising but as soon as I tried to edit an image using an "element" effect I was told I had to pay a MONTHLY subscription. It didn't even allow me to preview an "element" edit. How do I even know if I'm even going to like this app?
If there was a one time fee maybe, but monthly subscription?!? Bad business!
No thanks. I'll stick to lightroom and photoshop.

by Kimnuno

1. I selected the free trial for the app to unlock all the features because I was really interested in subscribing to the app. However, i got to use all the premium functionalities for one day and then it was locked again even though it was supposed to be for 3 days. I emailed them and asked them about it. They wrote back and said that should not happen and let me know if the problem persists if I exit the app and come back in. Are you for real? Of course I did that a gazillion times. I even deleted and reinstalled.
2. I then was charged for the subscription, which I as fine with because I was genuinely interested in the app. The features were unlocked again. Great. I opted to cancel the subscription right away because I always forget to cancel subscriptions and wanted to make sure that I get to properly use the app and actually like it before I continue. I figured if I do end up using it for what I need then I will select subscribe again and the service will Continue as usual. The minute I cancelled my subscription, all the premium features were no longer available even though on the app it says i have the subscription until Feb 17, 2018. I did pay for the one month so why are the features taken away?!?! Extremely frustrating.
3. I have purchased and subscribed to Many apps. This is the only app that has ever given me this type of problem. I am pretty upset that I paid for absolutely nothing.

by Avocadoxvx

So I downloaded the app a few weeks ago and it was honestly great. I cancelled the membership due to the price being too high for me. However, it allowed me to do another 3 days as of today. The problem (and reason for the one star) is solely due to the fact that when I go to “renew” or “restore” (this prompts up after selecting an image to edit) the screen freezes with the “refresh” button pending for hours. Meaning, that you can select an image to edit, however you can’t get past that. I’ve uninstalled and re downloaded, restarting my phone, and nothing works.