Contact Vscan Air Wireless Ultrasound Support
Company Name: GE Healthcare
About: Vscan Air™ from GE HealthCare aims to advance care for everyone, everywhere by
providing an ultra-portable, wireless ultrasound solution that fits in your
pocket. The Vscan Air™ handheld ultrasound solution seamlessly pairs with your
iPhone device, allowing you to perform whole-body scans anywhere - in the
clinic, at a patient's bedside, in an ambulance or even at home.
Vscan Air Wireless Ultrasound Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GE Healthcare
Verified email ✔✔
E-Mail: vscanair.product@ge.com
Website: 🌍 Visit Vscan Air Wireless Ultrasound Website
Privacy Policy: https://www.gehealthcare.com/about/privacy/privacy-policy
Developer: GE Primary Care Ultrasound
3 Most reported problems 😔💔
V scan air review
by Prajakta Avhad MD
After using this device for about 3 months I find the image quality very grainy as compared to the traditional wall plugged USG machine. The Bluetooth I think degrades quality of image quite a bit…
I have tried changing settings from MSK to nerve to whatever, depth, brightness etc tried changing that
Tried it is healthy adults but even finding median nerve could be a struggle as compared to MRI like pictures of traditional USG…
Ofcourse they did send in a demo machine to try before I bought the actual probe. May be I should have used demo machine more before ordering…
Prajakta Avhad MD
Vscan Air Review
by SportsDoc22
Over all I am very happy with the device and app. The Vscan clarity is very good considering the price, especially with the linear probe for MSK use. The app is very functional but is lacking some key features such as being able to annotate images. You can neither label images nor write notes within an exam. This is greatly problematic when reviewing past exams or noting pathology found. I hope the GE team will add this soon as this function is available with competing App based handheld ultrasound machines. I find this unacceptable from a company with such a great name and reputation and hope this is rectified. The only other problem I have experienced is the signal cuts out intermittently for no rhyme or reason. It does this at least 1 or 2 times during every exam but is very transient. I can see the image freeze briefly then 2 seconds later can see the “low signal” graphic in the top left corner appear and then return to the typical full bars graphic. One time I was doing an ultrasound guided knee injection and the signal was dropping so frequently that it was difficult to do the procedure.
Review Update
by Azriel18
GE HealthCare has listened and had diligently worked on adding the features that were missing. Looks like a great update to the app. I hope to be able to go up to 5 stars once I had a bit more time to try the new version.
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