Sound Meter HQ app not working? crashes or has problems?

Sound Meter HQ Status

Last Updated on 2024-05-09 by ExaMobile S.A.

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Common Sound Meter HQ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sound Meter HQ app on iOS and Android devices. Solve all Sound Meter HQ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sound Meter HQ iPhone Issues and Solutions

Sound Meter HQ iOS app crashes, not working, errors
Sound Meter HQ iOS app network issues
Sound Meter HQ on iOS has black/white screen

Sound Meter HQ Android App Issues and Solutions

Sound Meter HQ has errors/crashing/not working
Sound Meter HQ server network connectivity issues
Sound Meter HQ has black screen

Sound Meter HQ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sound Meter HQ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sound Meter HQ app crashes or not working on Iphone (iOS):

Close and restart the Sound Meter HQ app on iPhone
Update Sound Meter HQ app to the Latest Version for iOS
Uninstall and reinstall Sound Meter HQ iPhone app
Update your iPhone to the latest iOS version

Fix Sound Meter HQ on iPhone unable to connect to server/internet connection issues::

To resolve Sound Meter HQ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sound Meter HQ black/white screen (blank screen) on iPhone:

Follow the Sound Meter HQ iOS app troubleshooting guide Here →

Sound Meter HQ Android App Issues and Solutions

Fix Sound Meter HQ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sound Meter HQ app issues:

Force Stop the Sound Meter HQ App
1. On android, goto "Settings" » click Sound Meter HQ app. » click "Force Stop".

Update Sound Meter HQ to the latest version on PlayStore

Clear Sound Meter HQ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sound Meter HQ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sound Meter HQ.

Fix Sound Meter HQ unable to contact server/ Sound Meter HQ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sound Meter HQ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sound Meter HQ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sound Meter HQ on android.

Solve Sound Meter HQ black/white screens issue on Android:

Follow the Sound Meter HQ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ExaMobile S.A., developers of Sound Meter HQ.

About this app

Sound Meter - smart tool-app to measure noise and sound level or measurement of sound pressure level (SPL) in decibels (dB). To get precise measurements, we recommend, before start using, make app calibration: settings -> calibration (automatic or manual). This application use the built-in microphone in your smartphone or tablet and results of measurements are shown in the chart.