Company Name: Big Fish Games, Inc
About: The legendary Buffalo Gold Stampede is now in Jackpot Magic Slots! Come take a
spin today!
You must be 18+ to access this game. This game does not offer
gambling or an opportunity to win real money or prizes.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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I cannot use my account it was disconnected, please tell me what I need to do to get this resolved. Thank you
Was disconnected from my account
Played the 10 pm reels on Thursday night. Won first place. I didn’t get my winnings. I emailed them. They said according to the data you got the 50 million… I did not. Been a loyal customer for 6 years. Leader of a club for 4 years. I have bought coins. Been broke more often than not. This is how we get treated.
Won first place on the 10pm reel. Price was 50 million. I hit collect, never got the 50 million. Emailed them the next day, thought maybe something happen, I would give them 24 hours. Well according to their data I got the 50 million… ummm no… they refused to give me my winnings. I have been a club leader for over 4 years. I have been playing probably closer to 6. I have bought coins. Been broke more often than not. Never complained about anything ever. This app sucks… the customer service sucks. If I didn’t love the people in my club I would delete it. They will never get another dime from me.. I have told everyone in my club not to spend a dime on a company that is greedy and doesn’t believe when someone doesn’t get their winnings. They were getting sued. I hope they have to shut down.
by NashvilleTennessean
I would give them a negative score if I could. Jackpot Magic Slots is a waste of time! They state the further you advance in levels the more difficult it becomes to win. Who in their right mind goes to play slots for the challenge. I surly do not! I play slots to win money or to hit a jackpot. If they are trying to mimic slots, which they are not, then the level of difficulty would be the same at all levels. There is nothing random about a game when it is programmed before you even make a bet. These games are preprogrammed before you even make a bet. These games are preprogrammed so you win less often, the amount you win per winning spin becomes less as you progress, and the further you progress in levels the harder it becomes period. Also, don’t be duped into thinking that you have won when the payout is less than your original bet. You only WIN if you get back more than what you originally bet at the beginning of each spin. Say you bet 100K and spin, after the spin is over the slot says you have won 25K. This is totally wrong; You actually lost 75K. You only win if you get back more than you bid at the start of each spin. Don’t give these crooks money thinking that you are going to win. If you give them money do so because you leisurely enjoy playing slot games to pass time, but if you expect to win something without having to pay any money out of your own pocket then you will be sadly disappointed.
by Kycutiepie
Sadly disappointed….I loved this app. This app isn’t what it used to be with all the wonderful reviews. They do not care if you buy coins to play, you get nothing special for buying. Actually you lose even faster. If you contact them, they give you the same prescriptive answers, then they cut your winning off or delete your account. Played for 5/6 years, the same players always have over multi billions coins to play and if they lose them, watch and about less than a day they have them back. So, the “Odds” are not the same. My current account has never been over a billion yet…90% of the time it’s under 5m to broke. It used to be fun and I guess they just got greedy. I’ve wasted wayyyyyy to much money trying to win big and they honestly could care less. I have begged them to make it easier to win. Yet it again is the same players that do. My advise is to RUN…don’t get caught up in the trap, unless you have lots of money to tier up to the top (several thousands dollars) just to play fake coins. The social side of the app isn’t as bad…but you have to watch out for people just wanting you to boost them or a hook up. There are a few good people on there, that is there for the same reason you are. So….Sadly that is my experience with this app. I’m finally done with it! Good luck if you do start playing!
by Somuchno
Complete trash. I understand the need to pay bills with an app this big, but the amount of wins vs. losses is pathetic. If you’re looking for a casino game to dink around in and not win anything (albeit fake chips) then you have found the game for you! If you are wanting something that you can enjoy playing, I’ve found watching paint dry is WAY MORE ENTERTAINING. If you purchase fake chips with real money, you “might” win. It’s not completely guaranteed. The “tournaments” aren’t random. The wins aren’t random. If you aren’t in the winning algorithm, you are simply just wasting your time away. The games themselves are fun, entertaining, inventive and the graphics are great. The concept that you can rank up and enjoy your “friends” is a joke. People with multi hundred millions or billions typically ruin scatter pots, some people bully, most are creepers posting graphic pics on their profiles. More often than not, you are squatting in a scatter room waiting for other people to feed you chips because you don’t want to spend your real money. I may be the exception but my kids needs are a tad more important than a corporations profits. At least make it attainable to have fun. Winning once every other month for a grand total of 40 minutes in a 24-hour period is absurd. Shame on you. Shame on your app. Shame on your programmers and shame on your ethics.
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