Luxy Pro Reviews

I’m very disappointed that I’ve tried to get voted in on 6 different occasions and failed every single time. Not to toot my own horn but I’m a very attractive person with amazing qualities and a lot to offer. I was referred to LuxyPro by a friend who is equally attractive and joined in Oct 2018. She found the love of her life on here & I was excited to join. She also let me look at the women on her app & I know that my profile looked ten times better. I’m not understanding what is expected out of me to get voted in & still would try again if only I had feedback.

LuxyPro has a pop up asking me to rate it prior to gaining access or having the full user experience. To me that indicates the level of programming is poor.

So, while I was waiting for “verification” and had only a 55% chance of approval 🤔 potential matches were reviewing my profile. Why??? I have no idea.

I had access to “Visitors” and “Curious who’s nearby” areas of LuxyPro while waiting for verification. Since I didn’t originally submit my location I found “who’s nearby” to be misleading.

I decided to allow LuxyPro access to my location to test both the percentage indicator and “Who’s nearby.” Neither the percentage indicator or profiles “nearby” changed after allow LuxyPro location access making these two more misleading components.

Ultimately the matching ability of LuxyPro is poor. Few genuine profiles in my age range (50) and even fewer that I find remotely attractive.

I wanted to try the site short term. I accidentally chose the wrong subscription term and without realizing it, had chosen a year subscription instead of (1) month...for $499!!!!! What the hell?? Of course I don’t want to pay FIVE HUNDRED DOLLARS to try a dating app!!! I realized my mistake and tried to cancel or even adjust the subscription in under 24 hours. When I reached out to their “support” email, I was told there was “nothing they could do”, and that the terms were stated clearly on the subscription page. Let’s be honest: they can do whatever they chose to do, as it is their company, so they are choosing to screw over their “members”. This is completely unethical, especially when I have expressed that I do not want this service, it was a complete mistake to hit the year subscription button, and that I do not want to pay this astronomical amount for a service that I don’t even want, especially for, yes, FIVE HUNDRED DOLLARS. This is completely absurd and I will he exposing this company and reporting this to every possible agency, including Better Business Bureau. DO NOT EVEN DOWNLOAD LuxyPro . God forbid you make a mistake and hit the wrong button. You might be signing over your first born child, or whatever the hell else they wish to take. Completely unreasonable and UNETHICAL. I STILL WANT MY REFUND.

I paid for Luxy black and as soon as I paid for it, within a few hours my account is disabled. Mind you that I have had Luxy black before for MONTHS and I’ve been on Luxy for MONTHS and my account has never been disabled. As soon as they get my money they disabled my account. They gave me 3 reasons why my account could be disabled. 2 of the reasons couldn’t be anywhere near the truth because I had taken a break from Luxy and just got back on. So I can’t be scamming anybody or sending anything inappropriate because I wasn’t on!!!! The 3rd reason was that my profile was fake...but get this... nothing had changed on my profile from when I used to have Luxy black or even when I was just using The regular LUXY. Emailed Luxy support 3 times, asking why my account is disabled and wanting a refund and I have still not received a response. That’s fine that you want to disable my account but I’m not paying for it if I can’t use it. How convenient that my profile became disabled a few hours after they received my payment. Horrible customer service!!! I’m done with Luxy.

please do not give me the same generic response you give everyone else. You didn’t look into any case because you don’t have identification to know what my case number is. Your lying and it’s SCAM. And I’m filing a dispute!!! SCAM!!!

So I was so excited about LuxyPro! The idea seemed great, right? Well... now I am not so sure. I was “approved” and “vouched in” after 24 hours and was excited to try LuxyPro! I received my first set of “matches” and actually started speaking to someone nice! And then all of a sudden I was locked out of my account? With an error message that I either had “fake photos” or I “violated terms” ... For one the photos are 100% mine and two, I only spoke to one person on LuxyPro (and I did not violate any terms) the communication was simple between us i.e “how are you, what do you do for work, etc.” So I understandably was confused. In LuxyPro it said to contact customer service via email if you felt that the lock out was by error. I emailed them right away and received an email back within a few hours telling me to reply with my log-in and email and they would explain why I was locked out of my account (which I did) and then no reply from them. I have sent several emails since then and have not received a response. I have however received emails telling me when someone has matched with me but I am still locked out from viewing it. I really hope that this is just an error and this issue can be resolved! I would love to actually use LuxyPro and give it a proper review. I was really excited about using LuxyPro but have been so disappointed with these results.

I waited to be reviewed for LuxyPro for 24 hours and was denied with no explanation, but they want you to pay HUNDREDS to access it? I don’t get it. 50 a month maybe but these prices are beyond ridiculous and I’m not about to pay before I even get to SEE what’s on LuxyPro and see if the matches interest me or if the site is worth my time.
The developers claim it’s because of “approval taking a long time” but you DENIED me! Putting money before using LuxyPro is like buying a car without seeing the car for yourself and relying on the up selling of the company. I’d never do it at the prices they’re asking.

I would not recommend LuxyPro. There are plenty of other free ones or ones that Atleast let you see what it has to offer before using it.

I sent a review yesterday and I’m still sending.. if this people don’t do what’s right, they literally rip you off your money!!! Once you pay for any feature , they disable your account. My case is worse cause all I did was open account & provided my correct info, I’ve not chatted or find anything.. my photo got verified, I’ve not done anything which they can see. No violation whatsoever as I just paid for Luxy black and immediately the disabled the account.. I’ve sent emails. Other people complaining about same thing and it’s disheartening tbvh.. y’all check my account Luxy!! You’re fighting against scammers but you’re scamming people. This makes me really sad cause I work hard for my money.

Do not waste your money. I am in the New York metro area and searches were all states away. I even eliminated all age and height options!! I still had minimal results. When a few popped up it was all guys looking for sugar mommy’s! For $100 a month this was a straight rip off. I even reached out to their “advisor” and said to me buy coins to boost. Match and Bumble 1000xs better. Save your money.
Update: after reading a few posts!
I see many have been screwed with the $499 up front charge. No need to answer me that it’s on the site.
It is NOT CLEAR on how the charges will be posted and evident with all the complains on here.
Now I WILL report to the BBB and fight on my Amex. Everyone do the same. Bad company

I believe, there are a lot of “good reviews” about this dating app ARE ALL SCAMS!!!! Before you subscribed (paid) it, all the “sample” profiles would definitely fool you, but After I paid $300, those fancy guys are just suddenly gone! The most unbelievable thing is, when I requested to end my membership and asked for refund, they simply said no way! All other dating app I have tried, or people I know who has ever used, they all do the refund, LuxyPro charges the most expensive fees but do not refund even for only one day subscribed! I spent $300 for a lesson! But want to share to everyone to help others!
PS: no matter what response the staff works for LuxyPro would say in below, it’s all just some nice excuses, don’t buy it, be wiser than me please!

The last time I was single, I had an amazing experience on LuxyPro. I met some amazing people for dates, new friends, etc. But it’s really gone downhill. Performance is awful—takes 30-60 seconds to load on newest iPhone. Sometimes notifications don’t work (randomly). But worst of all, quality of users is WAY down and there are a lot more fake profiles. Plus the entire experience is designed to extract even more money via “gifts” and gimmicks like “super likes” (which do nothing). I used to love LuxyPro, but now I can no longer recommend it. I hope they do something to fix things…

I didn’t want to pay for the whole year upfront, but still they charged my credit card $449, which that isn’t what it said they were going to charge. Then I thought ok well whatever let me try it, there isn’t enough people around where I live and I’m in Orange County so you’d expect there would be. Then when I put to look for people nearby it shows me people in other states and countries. LuxyPro itself doesn’t work well and they steal your money. I’m trying to cancel and get a full refund but they don’t seem to allow it. Don’t waste your money!! I’m having better luck with Bumble and Hinge that is FREE!!

I paid for a year of LuxyBlack... yet there are many issues: I see different messages on my iPhone than I do on my iPad or when I log in online; I can not see who has visited my profile even though I get notices that I have new visits; the search function is much weaker than other dating apps... only age and location; and when I click on “nearby”, I get profiles hundreds of miles away, even though I live in one of the largest cities in the country... and on and on. Oh, and I’m really popular with women from Brazil and Eastern Europe evidently. But I’m stuck with a year’s subscription.

Dear Luxy team,
My account was suddenly disabled after I rejected to communicate with a member who asked for money .. not anyone can report scam account means account is fake. U need to bring me back my account as I paid for whole year .

Luxy Pro is my favorite app! Very user friendly and easy to navigate. I definitely recommend LuxyPro to my friends and family. Luciana is very helpful and nice too she’s there to help you with LuxyPro if you have questions on anything. Awesome app app all around! Keep the awesome updates coming!!!

- Justin

I like the fact that not just anyone can get in. Really weeds out all the people you don’t want to encounter on here and everyone is pretty legit . You have to verify your profile with your personal info like ID and W2 or pay stubs which I kinda like. Again everything is out on the table. Honest app.

I'm more than thrilled to know that Luxy is back, although it's the pro version. Not bad with a welcome gift. I appreciate that. Lol. God knows how much I missed LuxyPro. I really got sick of other crowded dating apps, sending me boring guys day by day. And the worst thing was, they didn't even talk. Just wished to get my Luxy contacts back.
If you want to find some really good persons, try Luxy and get into the new world. I have had a great experience with Luxy. It's been even a part of my life. There I got to know many new friends from different countries. They're very intelligent and successful in their fields. And it's very fun to have parties with them. I have to say that Luxy has the most excellent profiles I've ever seen. Now it gives me another chance to find more possibilities. Oh..and I just wanted to let you know that your customer service is very nice. Always polite, especially when I asked when would Luxy be back on LuxyPro Store. Lol. Hopefully this time I can find someone to company with till the end of my life. Thanks, Luxy!

Here on LUXY, there are a lot more attractive men, physically. I like the fact that this is not just for ANY DUDE but every profile is analyzed. However, you do not have to have the perfect face or body to be on here. What you have to have is “class”! You like Tinder or one-night-stand sites, forget it? This is not for you. This is more Ruth’s Chris Steakhouse and Tinder is McDonald’s.

I love LuxyPro for communicating with people. Good vibes men and plenty of wonderful matches. Yeah this place is pretty chillin. Everything is just perfect for me. It couldn't be better - Such an amazing app for dating online! The atmosphere on Luxy gets me more relaxed after work. To be frank, I love all things in black and gold, which looks pretty luxury.

Love all the abilities and features it gives to me to date and connect with new people. If there was a 6-star rating, they'd absolutely get it!

I decided to subscribe with Luxy for one simple reason, high quality profiles. Being myself a woman of high social status I wanted to find someone at the same level. Firstly, because I wouldn't want anyone to take advantage of my benefits. Secondly, I am used to a certain standard of life and I want someone that is able to keep up with that.

Also, on Luxy each profile is carefully reviewed during the subscription process. This made me feel very safe and I thought - I finally found an app where there's no risk to be scammed!

I would recommend Luxy to those people that want a serious relationship with someone ambitious that has done something great with his/her life.

So very sad to leave this review and would love to change it if the problem is resolved. I had the old version and really loved it. I reached out to ask what happened and was told they would be coming back soon. As soon as I saw LuxyPro was back up I downloaded and filled out my profile but was rejected because my profile wasn’t completed. I then deleted and refilled out my profile but LuxyPro kept deleting all the info in my profile and now I’m worried I’ll be rejected again. I’m aggravated as I’ve already had an approved profile in the past with the old version. I reached out about this the first time over email and no one responded to me.. I’m unsure if this is on purpose to get people to pay for immediate access or a glitch..would love some help with the situation as I said I really loved the old version.

Since I joined Luxy, I feel very comfortable and satisfied, with the service offered by this site. The people who are members of Luxy, are serious and respectful people. I feel safe and trust Luxy, here I can assure that I will soon get a good partner, because all men are handsome, enterprising and gentlemen.

Honestly, I recommend Luxy to all the women and men who dream of their better half.❤️😘🌷

Thank you very much Luxy for your support and for giving me the opportunity to access unlimited free messages.

My account has be disabled for no reason and I’ve paid for it… I sent an email, they requested for my details. I did but no reply yet. I’m disappointed

The account I had was disabled for no reason. Never I violated the rules and was verified as photos were mine. Need a refund as I was a black member

I was offered the $349 deal and they charged me $499. Tried to reverse my subscription and ask for a refund. They disabled my account. What is this unethical company doing to people? Reading all the reviews, I’m so disappointed with Luxy. I would like to get my refund sorted ASAP!