Contact Boxer Support

by 123492game

Having Boxer on my iPhone has not been entirely pleasant.

I have to use it as per company guidelines and that’s fine...I just wish I could ask least synch my Boxer calendar with my iOS calendar and have my day in one place. As it is, it’s partitioned out and rather annoying to go back and forth to keep track of all my events, contacts, emails, voicemail, EVERYTHING. Also, I heavily rely on my desktop task list, which is NOWHERE to be found in the app. My recommendation is to hope my company will make the switch to using Microsoft 365 using their apps/ functionalities. Also, good luck trying to contact anyone to get this addressed. I see troubleshooting forum entries with the same issues I have from all the way back to 2015 AND THEY STILL HAVE NOT FIXED OR UPDATED THIS APP.

If you are a leader looking to choose for your company, your employees will dislike this app for sure. Please use something else and save your money, IT budget, and your’s employee’s stress.

by Bcgehrmann

I downloaded this for one sole reason. My sent emails don't sit in my Outbox folder. The Outlook app has a glitch that when I THINK I've sent something the message will just sit in the Outbox folder. But boxer does the same thing. I logged into my account on a desktop computer Outlook. Mock and I had 417 emails in my Drafts folder. Each email had 4 duplicate copies. I ask boxer to fix that issue of not being able to send so it sits in an Outbox so to speak and it continues to try over n over n over again. Then my drafts folder gets full. Also would like to go into app settings and change how many emails the app downloads. We should be able to select to download: the most 100 recent emails, or most recent 200 or 1000 or unlimited. I have 5000 emails with my business and it bogs down the app. I want there to be an option to restrict how many emails are downloaded. And for those that don’t want restricted will have the option to choose unlimited! Thanks.

by KyleSudds

We had to switch Email apps for work from Good App to Boxer so didn’t have a choice. Not getting any notifications or badges letting me know that I have an email. Have to open the app and wait for it to update to see my emails and shouldn’t have to do that. Also you can chose a sound notification in the Boxer app but it would give you a sound that you didn’t choose and wasn’t even in the list to choose from. Now after your last two updates, no sound at all. Defeats the purpose of having email on your phone if you have to open app to even see if you any emails. What I don’t understand is that when reading the reviews, I see that this has been a common issue with the Boxer app and you have done nothing to fix it. This has been an ongoing for years if you go by the reviews. What that tells me is that you are not listening and don’t care.