Contact Observa Support

by Cinco03

Luckily I read reviews and made sure to keep track and proof of my observations. After completing 10 observations for about $40 worth, they deleted every single one and only kept 1 observation on my profile. They paid me $3. The other 9 observations completely deleted as if I never did them or attempted them. I’ve emailed them all of the proof and screenshots of every single one and currently waiting on their response. So I’m prepared for them to get on this review and reply back with a oh sorry you experienced this with us and please email us at blah blah. Just wait, that will be their reply, if they reply. I’ve already emailed you guys and waiting to be credited the missing amount but it should be know YOU GUYS PRACTICE VERY DIRTY.

I’ve used observa in the past (2017ish) and had nothing but good experiences with them. Now? VERY DIRTY, lying, stealing from their observers. If anyone would like proof of emails and screenshots of what they did, please feel free to email me bcc729aticlouddotcom

by Auntiedee94

Observa is a scam. They will find any excuse to not pay you for your observations. The past 7 observation I have done have all been rejected and each for a different reason. The most recent was rejected for them claiming I was not at the location even though my observation included 7 pictures of the inside of the store, the demo station which was only at this store location and only for a few hours, and the storefront. How would I ever be able to include this pictures if I was not at the location. Ridiculous. Total scam. Waste of time and effort. Total rip off. No I have been emailing you and you are still arguing with pictures of a scheduled demo at a specific store. I work for a national merchandising company and they would never jerk me around like you chumps, I think I have had 3 projects rejected in 2 years with them. Scam. I want proof you haven’t used the last 7 you have denied for your own personal gain.

by Slyckknown

I’ve used Observa for almost four months. And I’ve like the pay on observations and ease of the questions. Customer service has been sub par. I’ve been given excuses and felt slightly ignored when certain situations come about. I’ve been paid on a consistent basis when a change in patterns were notice and I questioned I was referred to wrong information. Long story short I did almost 10 Observa in one day almost 48 hrs haven’t been paid for 5 of my observations. I’ve been paid for observations that I’ve completed after the ones I haven’t been paid for. It took over 24 hrs for some of them to be validated. But per the apps “help” section when will I be paid, and it clearly states that payment is almost immediately following validation. And I was told it could take up to a business day. This information is not stated anywhere in the “help” area for the app. This I very discouraging especially after almost doing 90 observations. I may not have done the most or the been the best but at least I thought I would be seen as a valued Observer.