Contact Traveler Buddy Support

by Jimmydooo

Not long after trying this app out and signing up for an account, you'll be spammed by the creator. They don't properly comply with CANSPAM in that they simply tell you at the bottom of the email that to opt out of the spam, "Log in to TravelerBuddy change notification settings". Well I did that, and I can't find a means to opt out anywhere.

Making matters worse, the UI is clunky and confusing. Virtually every feature requires you to subscribe. But given how spammy they are and sneaky at hiding any way to unsubscribe, I wouldn't give them a dime. Save yourself the time and find something better.

by Jbtux

I originally was impressed by TravelerBuddy because it was able to "read" an email confirmation from a B&B which none of the other travel organizer app such as Worldmate, Tripit or Kayak were able to. But it was the last time it was "great". Since, It has not been able to read/ record a car service I booked in London, my hertz car reservations for Manchester, etc. On car reservations, It only shows when to pick up the car, not when to return it. Kayak (free) apart from that B&B email had recorded every reservation I emailed it perfectly. This app at $12 is too expensive to be performing so poorly.
The extra star is for being able to read that B&B email.

by BillionAire4Him

I Believe that Travelerbuddy is going to be one of the Best Travel Apps out there especially for Business. It just needs some more fine tuning “under the hood” and a tweak here and there, and they will Be
On their way to being The Best Travel app out there so far. Here’s why. They get Travel! The layout is superb for the “card” approach they use for your various itinerary categories, i.e train, shuttle, airlines, hotel etc. But, I did find that the card would not always reflect accurately the information that it was supposed to. Hence the need for some tweaking. I did find it Very Helpful however that they have Excellent Very Responsive Customer Service to rectify whatever issue that needs to be addressed. I Love the Fact of how the app has the capacity to tell especially international travelers what they will need for customs, vaccinations, etc. I don’t know of Any More out there that do that! So that aspect alone makes them fairly competitive in my opinion. There were some issues in their accurate interpreting of appropriate information that I sent over via email. For the most part it was accurate, but not all the way across the board. So, with this said you can see where they need some tweaking. But, overall my experience with the app and company has been very pleasing. Especially since there was an issue with the billing (I upgraded to the Biz Level) and to compensate for their challenges to that, they decided to give me a Whole Year Subscription for Free !! So, that Definitely made my day and then some :) And I have also had the astute pleasure too by corresponding directly with Juerg Founding Partner/CEO and Diana who is an Excellent CSR Department Head. My “Hats Off” to them both for their courteous efficient and very professional demeanor in their handling of my issues. So in conclusion as I said in the beginning, I Believe Travelerbuddy Will Be One if not THE Best Travel Apps Out There Moving Forward !! We just need to Expect the Best from them as they complete their tweaking. For once they do.....The SKY is the Limit for Them !! !! JohnNY Lamb aka The Believing BillionAire 87) Making The Empire State Building The Most Beautiful HOTEL in The World !! !! PS I Presently Continue to use TravelerBuddy for I BELIEVE in them and their Potential to be the VERY BEST Travel App Out There.........BAR NONE !! !! Plus, I Can’t Take My Eyes Off Their Awesome RED Origami Bird !! One of the BEST Company Logos I Have Ever Seen !! !! I Believe You Will See It On The Empire State Building HOTEL FLYING HIGH Not Too Far Down The Road 87)