Contact Cookie Cats Support

by Eat S%#t

I wrote to one of the other developers of one of the other Cookie Cat games, trying to let someone know that there was something wrong with your game. I looked for an update for a couple days, opening up the App to check if anything changed; it didn’t, and it still didn’t fix that I’m still seeing a black/blank screen as soon as I press the homepage. I have an iPhone SE 2020; it was recently replaced, but your update, and many others don’t automatically update anymore. I’m also having trouble with Apple updates; it has taken more than a couple of attempts. I think its been every update since around June that I’ve had to manually update Apple updates. Erin

by Desertbelle

Apparently there is a new glitch, game won’t update or play…Black screen of death. I can’t recommend a game that I have played for years and built up lots of rewards and now I can’t play at all. Get it fixed developers!

I played and paid many times for coins through over 600 levels and suddenly I get a glitch with a claim for a daily quest, over and over it freezes when I open the Daily Quest. Tried the next day, the same. Restarted the game, same. Today I deleted the game and downloaded it and installed it fresh only to find it has started me at the beginning. I'm not happy.

by MamaMo316

This game WAS amazing. So much thought went into making this game. From the cats crying when they don’t get their cookies, to the highly addicting music you’ll be singing all day, lots of freebies and fun competitions;Unfortunately advertising has ruined the game. It used to be you could play a couple of boards and then watch a 30 second ad which in all fairness works for me. You were forced to watch it all the way through but hey, they have to make their money if we want more levels. Understandable! In the last update which has now thrown off the aspect ratio, sound, speed, and caused many other glitches, you’re now forced to watch an ad double the length of time AFTER EACH BOARD. It’s completely excessive and for those of us that had the luxury of experiencing the game while it was great, the new version is not only sub par with the glitches but tortuous to get through the broken ads that don’t even play sound. I stopped playing the last 15 day hoping the issues would be fixed and came back to find it’s even worse. Unfortunately I think they’ll be losing all the regular players and their new players will be little kids who enjoy clickbait ads.