🏷️ About: Use the 495, 95, and 395 Express Lanes app to plan your travel on the Lanes from the convenience of your phone. The 495, 95, and 395 Express Lanes are toll lanes that give you the option for a faster, more reliable trip on I-495, I-95, and I-395 in Northern Virginia.
We Investigate the app owner's website (Expresslanes.com), verify their legitimacy, and uncover hidden scams and complaints.
ExpressLanes (and even the actual website to be honest) needs an entirely new redesign. The concept is there but it's an extremely novice amateur format. Being able to see real-time toll prices was really the only reason why I even needed ExpressLanes which only really works when you use the search by entry/exit point and select it from the drop down menu. However, the option to "save this route" doesn't exist when you do it that way, it only will save it if you put in an address and it decides when and where you enter and exit. It really is useless unless you either fix it, or strip away everything and only use it to generate real-time pricing from exit to exit.
The travel map with all entry and exit points are not clear. Also once you choose an entry and exit point, there is no way to change it.
App won’t load and is therefore useless.
I’m surprised no updates have been made to ExpressLanes. It can’t even open.
Main thing you want to know is are the lanes open and what direction. This information cannot be found. Waste of an app, deleting it.
There are massive stretches of 95 that have no entrances to the express, only exits from it. If you're driving from Dumfries to Richmond, you're absolutely screwed and ExpressLanes will NOT inform you of where the entrances are.
I don’t like giving apps my location so I type it manually. ExpressLanes has a spot for you to enter addresses, but as soon as the first character is typed, the search fails and keyboard disappears. 1 Star
Here are tons of Talented IT experts struggling to find a job and you guys have most incompetent people in your IT department which are not able to design a simple and user friendly app?
Tonight I’m trying to figure out where the EZ Pass exit is for my destination, but it says “uh oh! The lanes are not open in this direction”. I know that. I’m traveling tomorrow morning when they ARE open in my direction. Useless.
App is virtually useless. Impossible to save routes. Integration with maps is broken. Seems as though the contractual requirement was to provide an app and website, but appears to be no requirement to ensure that it works. Put some of that toll money towards software development and test.
While the capability is compelling, the implementation is truly awful. Trying to figure out where you are getting on and where you are gettin off is a visual endeavor when you don’t have a clue as to what the road names are. ExpressLanes requires you to use Apple Maps separately to figure out what the names might be so you can select them from a randomly ordered list that only the locals would understand. Given how much money it costs to travel on the express lanes, and given that my tax dollars support the profit they make from the charges, someone should file suit. If this is not software malpractice, I don’t know what is.
Is the direction the lanes are right now. ExpressLanes needs a dashboard that tells if the lanes are open and direction. It needs to be accurate and timely or ExpressLanes is worthless. I don’t want to put in where I’m going to be told it’s closed/open. Just tell me up front.
ExpressLanes is useless. The recent update (facelift) is unhelpful. Please rethink this entire app. Use the device location as default and show us options from there. Immediately indicate the current travel direction. If we want to plan a trip for later show us the options for lane travel at that time.
I downloaded ExpressLanes because google maps does not put you on or navigate you too from the HOV lanes, I just got a motorcycle and have not been in the area long enough to have all the entryway exits from the HOV lanes memorized that why I downloaded an app from HOV services that then does not route me onto the expressway.
I guess I can’t really review this properly because is doesn’t even launch “something went wrong, try again”.
As someone who pays for the overpriced express lanes ( we’re paying a private company to use a road …) ExpressLanes should be one of the best in the store. But here we are, regular people getting taken advantage of…
The developer spent more time designing ExpressLanes icon instead of making ExpressLanes actually work.
The start and end points only search for physical addresses so it is worthless because you cannot select actual entry and exit points. If you try to select the entry or exit points using the map it will enter it into the wrong box.
It’s no wonder they can’t make a profit without giving people $3,000 tickets for missing tolls.
A good app would show you which direction the entries and the exits are. It would also allow you to plan a trip showing you where to get on and where to get off starting at points not on the expressway hands. In addition to that it would also allow you to find which direction the lanes were at various different times of the day during the week. This is worse than useless! Removing ExpressLanes . I would give it less than one star if I could. Don’t waste your time!
New logo, but “Uh oh! An unknown error occurred. Please try again.”
Has potential, but the choose route tab has bugs: cannot choose south/north, and sometimes names aren't accurate: US1 vs US 1 South
The 3.0.2 update made ExpressLanes usable for the first time.
Express Lanes does not appear safe based on available data.
JustUseApp Safety Score for Express Lanes is 18.4/100.
This assessment is based on our NLP analysis of 57 user reviews.
Combined with the app store average rating of 1.5/5.
Express Lanes does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Express Lanes is 18.4/100 .
This conclusion is based on analysis of 57 user reviews.
The 495, 95, and 395 Express Lanes are toll lanes that give you the option for a faster, more reliable trip on I-495, I-95, and I-395 in Northern Virginia.
Whether you’re commuting, heading out of town, traveling to your child’s soccer game or running errands – the 495, 95, and 395 Express Lanes save you time.
Remember to check out current toll prices displayed on signs just before you enter the Express Lanes.
Use the 495, 95, and 395 Express Lanes app to plan your travel on the Lanes from the convenience of your phone.
Toll price and trip duration is subject to change at any time based on traffic conditions.
