Contact Express Lanes Support
Company Name: Transurban (USA) Inc.
About: Use the 495, 95, and 395 Express Lanes app to plan your travel on the Lanes from
the convenience of your phone. The 495, 95, and 395 Express Lanes are toll lanes
that give you the option for a faster, more reliable trip on I-495, I-95, and
I-395 in Northern Virginia.
Express Lanes Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Transurban (USA) Inc.
81.25% Contact Match
Developer: Information Logistics, Inc.
E-Mail: [email protected]
Website: 🌍 Visit 64 Express Lanes Website
81.25% Contact Match
Developer: Information Logistics, Inc.
E-Mail: [email protected]
Website: 🌍 Visit 66 Express Lanes Website
Can I trust Express Lanes app?
Protect your data and wallet. We investigate the developer's website (Expresslanes.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Start Over
by Haralamb0s
This app (and even the actual website to be honest) needs an entirely new redesign. The concept is there but it's an extremely novice amateur format. Being able to see real-time toll prices was really the only reason why I even needed this app which only really works when you use the search by entry/exit point and select it from the drop down menu. However, the option to "save this route" doesn't exist when you do it that way, it only will save it if you put in an address and it decides when and where you enter and exit. It really is useless unless you either fix it, or strip away everything and only use it to generate real-time pricing from exit to exit.
Truly Terrible Workflow
by Nuké
While the capability is compelling, the implementation is truly awful. Trying to figure out where you are getting on and where you are gettin off is a visual endeavor when you don’t have a clue as to what the road names are. This app requires you to use Apple Maps separately to figure out what the names might be so you can select them from a randomly ordered list that only the locals would understand. Given how much money it costs to travel on the express lanes, and given that my tax dollars support the profit they make from the charges, someone should file suit. If this is not software malpractice, I don’t know what is.
Abysmal failure
by Griley5000
A good app would show you which direction the entries and the exits are. It would also allow you to plan a trip showing you where to get on and where to get off starting at points not on the expressway hands. In addition to that it would also allow you to find which direction the lanes were at various different times of the day during the week. This is worse than useless! Removing the app. I would give it less than one star if I could. Don’t waste your time!
Have a Problem with Express Lanes? Report Issue
Why should I report an Issue with Express Lanes?
- Pulling issues faced by users like you is a good way to draw attention of Express Lanes to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Express Lanes customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Express Lanes.
