Contact LED BLE Support
Company Name: guixing tan
About: LED BLE Bluetooth 4.0 is an intelligent LED control software, which supports
RGBW lighting control.
LED BLE Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: 296206555@qq.com
Website: 🌍 Visit LED BLE Website
Privacy Policy: http://blog.csdn.net/smartled/article/details/72457391
Developer: ledsmartcontroller
4 Most reported problems 😔💔
I purchased lux led rock lights over a month ago can’t get the app to work
This is garbage and an embarrassment - Looking at you LUX Lighting Systems
by Bsigmim
I’m disgusted that I spent over $500 on a set of quality rock lights with 3 zone controller and this joke of an app is what I’m supposed to use to control them? Custom functions don’t work. Must force close app to make any changes. Interface is deplorable and very dated. App doesn’t work half the time. LUX lighting you should be ashamed and embarrassed that this is who you have partnered with to control your “American made” high quality led products.
App crashes when I try to use the audio
by Lalakking
I’ve downloaded, deleted the app, then downloaded it again so many times, but it just will not work. The lights on my longboard work sometimes, but if I even try to open the music, it freezes the whole app and I have to delete it and re-download it again. It’s pretty disappointing to not have any audio, but Hopefully the app developers will work out these issues. It has the potential to be a really great product.
“Illegal equipment”
by Slw9thgen
My app keeps saying “illegal equipment!” Then says “no device found” thus leaving my light and app useless. It’s frustrating that I paid money just for them to stop working and be stuck on “tricolor flash”. Please help resolve this problem or find a way to get me new lights because I don’t like wasting my money. I enjoyed the lights at first when the app worked it was great but now it’s a reminder that money was wasted if this problem does not get fixed.
Have a Problem with LED BLE? Report Issue
Why should I report an Issue with LED BLE?
- Pulling issues faced by users like you is a good way to draw attention of LED BLE to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a LED BLE customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LED BLE.
