Company Name: guixing tan
About: LED BLE Bluetooth 4.0 is an intelligent LED control software, which supports
RGBW lighting control.
Listed below are our top recommendations on how to get in contact with LED BLE. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LED BLE. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
I purchased lux led rock lights over a month ago can’t get the app to work
by John0037452837282
READ THIS! I bought your product! Right off your website! I then wrote a very sincere review looking for help on how to connect, my app was telling me that I was using “illegal equipment.” This is the reply I got from the developers... ["Dear customer, I am very sorry that because you have purchased counterfeit and pirated products in the market that are not authorized by the manufacturer, illegal devices cannot be connected. Please support genuine, thank you for your cooperation!"] ...I bought the LED lights straight from their fricken website and they tell me this crap! DO NOT BUY THIS PRODUCT! RETURN THEM IF YOU CAN!!
by Bsigmim
I’m disgusted that I spent over $500 on a set of quality rock lights with 3 zone controller and this joke of an app is what I’m supposed to use to control them? Custom functions don’t work. Must force close app to make any changes. Interface is deplorable and very dated. App doesn’t work half the time. LUX lighting you should be ashamed and embarrassed that this is who you have partnered with to control your “American made” high quality led products.
by Lalakking
I’ve downloaded, deleted the app, then downloaded it again so many times, but it just will not work. The lights on my longboard work sometimes, but if I even try to open the music, it freezes the whole app and I have to delete it and re-download it again. It’s pretty disappointing to not have any audio, but Hopefully the app developers will work out these issues. It has the potential to be a really great product.
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